• resolved Custom Header for GMS. Possible?

    All: As far as I can tell email sent from mobile devices via gms doesn't "appear" any different than messages sent from the GW client if all traffic is handled by the same GWIA. I need to add a two custom headers to GMS messages so that SMG can search…
  • Mobility not syncing cabinet folders

    Running Mobility Sles 15 SP4 Version: 18.4.2 Build: 987 Groupwise 2018 18.4.1 Build 140419 Have a user who's cabinet folders do not appear on device (no folders shown) Under the Folder List for the user in mobility I see all the Cabinet folders (granted…
  • Migration to GMS 18.4.2 987 - sync issues

    Anyone else have a failed or clustermess of a migration to GMS 18.4.2 987? We migrated one server last week, to build 18.4.1 931 - no big issues, some users had to be re-initalized etc,but the migration went fairly smoothly, We migrated to this new…
  • Groupwise Mobility - useres not updating to reflect changes in the group

    New server Sles 15.4 GMS 18.4.1 Build 931 Server soon to be in production, initial stages of adding group to mobility to sync users. I was able to add the group to mobility users and it synced users, however no new changes/updates are being reflected…
  • New install of GMS 18.4.1 - dashboard blank

    New server built SLES 15 SP2, upgraded to SP4 for GMS. Installed GMS 18.4.1 Build 931 Logged in, everything is running - but dashboard is blank? Checked server and all services running. Tried dropping the database for dsmonitor as per KB 7014923…
  • GMS 18.4.1 installation error on SLES 15.4

    Installed a new VMware VM with SLES 15 SP4. Mostly default settings. Used this ISO: SLE-15-SP4-Full-x86_64-GM-Media1.iso Followed GroupWise Mobility setup guide to install GMS 18.4.1. www.novell.com/.../inst_install_service.html Ended up with…
  • Mobility changing "Maximum Email Sync Limit"

    Is anyone else having problems changes the Maximum Email Sync Limit? I recall it being 30 days, and after one system that used to have more than enough space suddenly is growing at over a gig a day with no real change in email patterns now noticed it…
  • GMS 18.3.1 Device Agent doesn't start

    Long shot in the dark here if anyone can help! Brand new install on server Sles 15 SP 2 using GMS 18.3.1 Cannot get the device sync agent to start. Just shows as "starting" in yellow. Tried to add a user, user doesn't display but Users count shows 1…
  • Stuck sync events

    There's users with a lot of pending ConsumerEvents and there's a sync event that has been stuck for days. This caused alot of issues with Mobility. We have been getting below warnings "Events From Devices Ready For GroupWise: There is a large…
  • On GMS mobility GUI cannot add user or group.

    We have installed Groupwise 18.2.x and also a new GMS18.2.x mobility server. [in TEST environment]. GMS installed with the default settings. But when when we want to add a user or group, it comes with the message that user cannot be found. In the groupwise…
  • Mobility 18.1.1 483 - Saves duplicate draft emails

    I'm seeing this from some Android devices, as well as Windows 10 mail. As an email is composed, every pause in typing creates another duplicate draft email in "Work in Progress" - and when the email is eventually sent those duplicates remain. I have users…
  • GMS out of disk space due to /var/lib/datasync/requests

    Hi, We have three GroupWise Mobility Version: 18.0.1 Build: 280 servers. Today one off them started filling up the /var partition. srv9902:/var/lib/datasync/mobility # du -sh * 29G attachments 340K cacert.pem 4.0K default_dhe_cipher.pem 4.0K gwadmin_ca…
  • SLES11_SP1/1.2.4 -> SLES11_SP3/2.1.0 questions...

    I attempted to apply SP1, followed TID to the letter, including Add-on product. Datasync 1.2.4_996 wouldn't start. I can rcdatasync status and got nothing. I didn't have time to troubleshoot so I reverted. I am contemplating doing a wipe and fresh install…
  • Mobility update path?

    I have SLES 11 SP1 and Novell Data Synchronizer 1.2.4 build 966. I would like to know what would be the best update path to take? SP1 -> SP2 -> SP3 first? Also Can I upgrade from 1.2.4 to directly to GroupWise Mobility Service 2.1? I see the readme for…
  • possible SYN flooding on port 443. Sending cookies.

    I have an older mobility server. 221 users. Version 1.2.4 build 966. Its on SLES 11 sp1. Also a bit dated. Early in the morning Saturday the server seems to stop processing, or was processing very slowly. The only thing I saw that was amiss was this log…
  • BB 10 device will not synchronizer mail, contacts, calendar

    Hi, I have a user (userA) who has a BB 10 device. One day it just stopped synchronizing mail, contacts, calendar items. Basic Troubleshooting done: - Re-Initialized user on Mobility 2.0.1 build 53 server, NO DICE - Security wipe on device, then relaoded…
  • Shared Folders/Items removed from roadmap!

    Ok, now this is getting stupid. Since Mobility came out as Data Synchronizer Mobility Pack, it has been repeatedly asked about when shared folders and items would be available. 'Soon', 'next release', 'on roadmap' and variety of answers I recall seeing…
  • Poodle SSLv3 vulnerability

    OK, I'll be the first to ask. I've just checked our mobility server using the following command: openssl s_client -connect fqdn :443 -ssl3 and the latest released mobility IS accepting SSLv3 requests How do you turn it off? I can do it in apache httpd…
  • GMS 2.0: Test Notifications

    Hi, On the GMS 2.0 Config/General screen, there are fields to enable notifications and configure the SMTP server and relevant parameters. Is there a way to test the notifications to ensure these settings work? Really don't want to wait until a critical…
  • Sending Attachment Issues Along With Other Problems

    We recently upgraded our Mobility installation to 730 and are running Groupwise 8.0.1 on the back end. We use all iOS 5 devices (a mix of iPhone 4s and iPad 2's). We are experiencing an issue where we cannot forward attachments from the device itself…
  • Calendar sync on iPod Touch 3rd Generation

    We are having an issue with dates added to calendar via iPod Touch disappearing from it's calendar after it has synced via Mobility into Groupwise. When I completely remove the account on the Touch and then create the account again the events created…
  • intermittent issues with iPhone's and iPad's

    We have a handful of users who have both an iPhone and an iPad. Probably 2-3 times a week users devices will refuse to talk to the mobility server and display an error on the device "Unable to verify account information." If the affected users change…
  • Yet another SSL certificate question

    We are trying to get our comodo certificate installed and running for our mobility installation. Here is what I have (and by no means am I certificate/mobility/Linux expert) I have 3 .crt files... one for the server, one for comodo, and one for an external…
  • Build 97 issues

    I loaded build 97 by removing build 90 and installing build 97. I have done it the same way I build 90 a million times. Once completed the connectors would not start and they stated to have an error. I could not find anything showing in the four .log…
  • iPad/iPhone email attachments

    Are attachments still on the list of items to fix? Most the time they show up as a mine file and can't be opened. We also have the issue sometime with forwarded messages when selected as forward as an attachment.