Implementation of "Right to disconnect"

Hi everybody!

I'm wondering if anybody of you has an experience in implementation of "Right to disconnect".

Probably the easiest way is to just power down POA or at least GMS server outside working hours, but what about a bit more sophisticated rules, like:

All messages sent to employees outside of working hours should be delivered only next working day in the morning (that goes also for messages sent inside same POA), except if message is tagged as High priority or message has word "URGENT" in subject.

How is this handled for example in France, Italy, Germany and other countries with such legislation? Any GW users from those countries?

Kind regards,

Sebastijan

Kind regards,

Sebastijan

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  • 0  

    A very interesting idea. Nowadays I do not see discussions about this topic at my customers. Some admins have solved it in another way. In special cases "urgent" mails will be forwarded to a private account.

    But some years ago this was a very often discussed idea. Most of us will read mails even if they are not important or urgent. So, this is a kind of "unpaid work", especially in Europe.

    I remember the old datasync gateway. There you had some more possibilities to create filters (inbound and outbound) to change behavior. I do not know if it can be done although the technical layout is still the same ...


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  • 0  

    When I was asked a few years ago to spec this out, I was given a criteria of, users should not have low or normal priority mail delivered to them, high priority mail should be delivered, users should be able to access their mailboxes.  From memory (I am getting old so may be slightly out) The solution I came up with was to have 2 POAs per post office, one only doing high priority message delivery and everything else, the other doing all message delivery.  Then just have a cron job to take down/start the second POA at the times required.  Users can still connect access mail, high priority mail is delivered but normal/low priority is queued until the second POA is restarted.

    I think message delivery based on urgent being in the subject would be difficult as messages are encrypted in the GW system so we could not check on that easily.  The only way I could see would be at the GWIA use the third party directory and check for urgent in the subject of inbound mail and set the priority before it comes in, the other would be to use a C3PO or Token API to trap a message as it is sent and change the priority, but that would only work for the windows client.

  • 0   in reply to   

    Hi Robin!

    Thanks for the reply, interesting idea.

    I am wondering, if I have two POAs per post office, to which should I point groupwise client? To the one processing only high priority messages, right? Because it is running all the time?

    I also see that there are POA parameters like -nomfhigh, -nomf and -nomflow. Do I understand correctly that for POA doing high priority message delivery and everything else I should use "nomf" and "nomflow"? Or will "nomf" completely disable message file processing, also for high priority messages?

    And probably POA responsible for normal and low priority messages but nothing else, I should enable all other "--no*" parameters, like noada, noerrormail, nogwchk, nomtp, nonuu, noqf, ...?

    Kind regards,

    Sebastijan.

    Kind regards,

    Sebastijan

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  • 0  

    A complex topic of labor law.

    Here to the EU
    www.europarl.europa.eu/.../EPRS_BRI(2020)642847_EN.pdf
    and
    www.europarl.europa.eu/.../EPRS_ATA(2021)659443_EN.pdf

    As far as I understand it, there is no law at EU level yet, it is being discussed in drafts. As far as I know, there is no law on this in Germany yet. In France, a legal template has been in place since 2017. In Germany, such a regulation can be created via a company agreement. So far, I have not seen any specifications for an (IT) technical regulation that explicitly states this. Please do not regard my comments as legal advice under any circumstances. Only experts can make a statement on the legal topic. From experience, because I work a lot with C-Level, I can say that the management in Germany is now in many cases thinking of turning the key around forever because of the bureaucracy, rules and regulations. I'll spare you the conversations and statements from the C-level

    George

    “You can't teach a person anything, you can only help them to discover it within themselves.” Galileo Galilei

  • 0   in reply to   

    Yes have users point to the POA port that is doing the High priority delivery. This you just set to high priority delivery in the administration console (see below)

       

    The second POA you just have set to do all delivery.  If you wish you can, in admin console,  disable admin task processing, client server, scheduled events, maintenance & quickfinder etc.  Since these are being done on the primary POA.

  • 0   in reply to   

    I have tried this but I must have done something wrong.

    What I did:

    - On same server I have created new POA (POA-NL) with "Message File Processing" set to "All" (of course with different TCP ports than original POA). I have also disabled admin tasks, client access, scheduled events, maintenance, Quick finder indexing...

    - On existing POA I have changed "Message File Processing" to "High Priority Only":

    With both POAs running I have tested low, normal and high priority emails from outside and inside. All were delivered, so working as expected.

    Then I have stopped POA-NL (POA to deliver all messages) and tried same test. Interestingly, no message was delivered, not even a high priority message.

    I waited for 30 minutes then started POA-NL. At that time all messages were delivered.

    Any idea why high priority messages were not delivered when POA-NL was stopped, even though running POA has setting to deliver "high priority only"?

    Kind regards,

    Sebastijan

    Kind regards,

    Sebastijan

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  • 0   in reply to   

    And you  have created a separate POA startup file for the new poa. This startup file needs a setting for the name of the new poa (POA-NL).


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  • 0   in reply to   

    Yes. I needed to do this manually. New poa startup file is copy of original one, only change is name parameter.

    I have also checked what is in poa startup file and there are only 3 parameters uncommented: home, name and language

    I have also added entry to /etc/opt/novell/groupwise/gwha.conf (copied original poa and changed startup parameter to point to new poa file)

    Kind regards,

    Sebastijan

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  • 0

    may be this functionality may be util, but i see in Europe (Germany/France) that professional email on saturday on sonday are near zero, only spam sender send also on week-end, the most can be stop on firewall.

    is this not a new function for smg24.4?

  • 0   in reply to   

    Ok, I see that you enabled --nomflow which is High Priority Only. 

    Here is the explanation:
    Turns off processing lower priority messages files (message queues 2 through 7).

    Mail flow will happen in queues 2 to 7 (2 is high, 4 is normal and 6 is low priority). So this approach does not work because we want to stop to queues 4 - 7!


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