GroupWise is slowing down

I had today talk with my customer and he told me, that the GroupWise system is during the years slowing down very significantly. Now it takes 10 - 15 seconds to open an text only email. Which wasn't case, when we did big upgrade from GroupWise 8 to GroupWise 18. Caching mode is not an option, customer doesn't want it. 

Server side index/content GWCheck is running every week. There is purge job, which delete anything older than year. GroupWise system is not growing.

Currently we are on 23.4 build 143950 .

Anyone on same boat ?

David

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  • 0

    the actual gw version is 24.1 Build 144763!
    but on wich server runs groupwise? virtual or on own hardware? How many processors, how many ram!
    how many users are on the gw-system!
    It is not possible to answer on you task without more details and informations

  • 0   in reply to 

    In this case your questions aren't relevant, because HW is very very powerful. We tried 16 vCPU, 32 GB RAM, SAN is 32 Gbps FC. Split system to two post offices on separate server. Currently there is 100 users on one server. 

    As I said, between GroupWise 18 and 23.4 was major slow down. Even the HW was upgraded to HP DL360 Gen10 servers. 

    David

  • 0   in reply to   

    David, I assume you have seen recent threads where we discussed slowness. Especially search activities made GroupWise slow. This was because of outdated libraries (Thomas Stimper was a key contributor for this issue). Therefore a lot of FTFs have been published to wipe out this bug.

    So maybe open a case to get a better version. It is not only the client you have to update.

    Nevertheless I agree that Groupwise became slower over the years (compared to GW8 i.e.). Maybe it is tribute to new functionality and cooperation with other products.


    Use "Verified Answers" if your problem/issue has been solved!

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  • 0   in reply to   

    David, I assume you have seen recent threads where we discussed slowness. Especially search activities made GroupWise slow. This was because of outdated libraries (Thomas Stimper was a key contributor for this issue). Therefore a lot of FTFs have been published to wipe out this bug.

    So maybe open a case to get a better version. It is not only the client you have to update.

    Nevertheless I agree that Groupwise became slower over the years (compared to GW8 i.e.). Maybe it is tribute to new functionality and cooperation with other products.


    Use "Verified Answers" if your problem/issue has been solved!

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