We've had this questiion come up from users as well. In our stores, they use webmail to access their Groupwise and on their regiisters, we have an imap-based notifier to inform them of the number of new messages. Note that this notifier does not open groupwise or read messages -- it just displays a number. Yet sometimes when a user sends a message to a store, sometimes the status shows as "third-party downloaded" and sometimes it doesn't. Is there anything in webmail itself that would trigger a 3rd party status? The folks at the stores don't use blackberrys or GMS or datasync to get the mail on their phones.