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Client refresh / jump to highlighted email

danw-mhtn

After last weekend's upgrade from 8.0.3 to 2014, I have a client that has odd screen jumps that seem like some sort of refresh. His refresh rate is set the same as mine and I do not have the issue.



Here is the symptoms: In a long list of email, if he has scrolled down, the screen jumps back to the highlighted email, placing it as either the top or bottom email, depending if he is above or below the highlighted email when the "jump" occurs. These "jumps" happen at about 5-10 second intervals.



What might be causing this? If it is a setting, where can I change it?





Best regards,



Dan








Daniel Wells AIA VCP
Senior Asociate | IT Coordinator







MHTN Architects, Inc.

Direct: 801.326.3215 | http://www.mhtn.com


____________________________________

vision made real



Tags:

  • 0 in reply to 
    Hi,

    I appreciate that your server is 2012, however, I was questioning the version of your GroupWise backend - is that 2012 or 2014?

    Looking forward to hearing back from you ;)

    Cheers,
  • 0 in reply to 
    laurabuckley;2375840 wrote:
    Hi,

    I appreciate that your server is 2012, however, I was questioning the version of your GroupWise backend - is that 2012 or 2014?

    Looking forward to hearing back from you ;)

    Cheers,


    It's a GroupWise 2012 System
  • 0 in reply to 
    Hi

    OK, so you are running GroupWise 2012 thus it is not possible to test a GroupWise 2014 client against your backend.

    If you are 100% certain that you have ruled out video card hardware and drivers, then I recommend that you open a Service Request with Novell Technical Support and get them to look into this matter.

    Cheers,

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