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Knowledge Document: Filr returns HTTP 404 after update to 24.4.1

Caroline Oest
 
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Access to Filr web front fails with HTTP 404 or login page without indication of Filr version number or branding (if it was enabled)

Environment

OpenText Filr 24.4.1


Situation

Since updating it is not possible to access Filr web interface. 
Any request fails with HTTP 404 or login page without indication of Filr version number or branding (if it was enabled).


Cause

The root cause is not yet identified by development.

Find resolution on support portal

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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.