Hi.
I usually don't use filr a lot through the web interface, but now have a customer who does, and so got to test this, and I can confirm his issue in my own environment.
Filr in both cases has quite some problems rendering supported documents, especially docx and pdf files that are just slightly more complex than a single page of text. Inline viewing e.g a PDF with 20 pages and a few graphics can take several minutes to even open at all, and then once it finally opens, often only a subset of the pages are actually rendered. Same with word documents, here I often see the famous "broken image" icon where in the original document graphics or pictures are embedded, or sometimes it's even all I see, like a two page word doc results in the browser in just two of those broken image icons.
Filr 24.4.1 single server in both cases, and I can't find a lot on this, or how to even start debugging it. So any help highly appreciated. This looks to me like something's malfunctioning communicating with whatever process is doing the rendering.
Massimo