How does one determine the version of the Filr appliance?

In preparation for updating my large deployment Filr installation from version 24.3 to version 24.4, the documentation instructs you to "Ensure that the version of the Filr appliance is 5.0 or later."
The instructions neglect to tell you how to perform that determination, however.
I know that my appliances are all running on SLES 15.4 and, as version 24.3 appliances, are likely to be version 5 appliances, but I haven't found anything in the documentation that addresses the question.

  • Verified Answer

    +1  

    Maybe this helps:

    Go for VA administration (port 9443), Configuration, License: there is the requested information. Maybe there are other spots too.


    Use "Verified Answers" if your problem/issue has been solved!

  • Suggested Answer

    0   in reply to   

    If you are running 24.3, then you are beyond the Filr 5 version.  You can also log into the 9443 interface on each of the appliances and in the upper right corner you will see the version.

    From one of my Filr nodes:

  • 0 in reply to   

    Thanks, Diethmar!

  • 0 in reply to   

    Aloha, Bobert
    That's the version of Filr itself.
    This concerns the version of the underlying appliances.

  • Verified Answer

    +1   in reply to 

    Correct.  In order to get to 24.3, you would have had to go to version 5 or would have had to start at version 5.  

  • 0 in reply to   

    Aloha, Bobert
    My apologies, you are correct.

    The problem is in a lack of documentation updates.

    If you look at the documentation for Filr 23.2 through 24.4, the sections on upgrading are all titled "Section 10.0, Upgrading from Filr 4.3.1.2 to Filr 5.0".
    The first statement in those sections is "Review the following sections before you upgrade your Filr 4.3.1.2 setup to Filr 5.0".
    Likewise the "Support Matrix comment is:
    "You must update to the latest 4.3.x patch version before upgrading to 5.0."

    This was a brand new installation so these appliances started out at 24.3.

    When I saw the statement in the 24.4 documentation to "Ensure that the version of the Filr appliance is 5.0 or later.", I made the assumption that they were referring to the underlying SUSE appliance, when all they were saying that you can't upgrade from Filr 4.3 or earlier to 24.4.
    You have to be at Filr 4.3.x or later.

    Instead of simply copying-and-pasting that section from one set of documents to the next, there should be changes that refer to the specific Filr version in question.
    Section 10 should be titled "Upgrading to Filr <whatever version>"
    Then follow that with:
    "Review the following sections before you upgrade your Filr setup to Filr <whatever version>."

    Then change section 10.1 to
    "You must update to the latest 4.3.x patch version before upgrading to Filr <whatever version>."

  • 0   in reply to 

    I agree your observation about our documentation.  Thank you for pointing that out.  I will reach out to our documentation team.

  • Suggested Answer

    0   in reply to 

    in /etc (my filr Version is 24.4.1

    cat Novell-VA-base
    product=Micro Focus Base Appliance  --> this is info about inital version
    version=2.2.1.2
    arch=x86_64

    cat Novell-VA-release ---> current relese
    product=Filr Appliance
    singleWordProductName=Filr
    version=24.4.1
    arch=x86_64
    id=filr-appliance
    updateRegcodeKey=regcode-filr
    updateProductName=Filr5.0

    cat OES-brand current OES Version Modules in Version 24.4.1.
    OES
    VERSION = 2023

    cat os-release
    NAME="SLES"
    VERSION="15-SP4"
    VERSION_ID="15.4"
    PRETTY_NAME="SUSE Linux Enterprise Server 15 SP4"
    ID="sles"
    ID_LIKE="suse"
    ANSI_COLOR="0;32"
    CPE_NAME="cpe:/o:suse:sles:15:sp4"
    DOCUMENTATION_URL

    zypper lr
    Repository priorities are without effect. All enabled repositories share the same priority.

    # | Alias                        | Name          | Enabled | GPG Check | Refresh
    --+------------------------------+---------------+---------+-----------+--------
    1 | nu_novell_com:Filr-5-OS      | Filr-5-OS     | Yes     | (r ) Yes  | Yes
    2 | nu_novell_com:Filr-5-Updates | Filr-5-Upda-> | Yes     | (r ) Yes  | Yes

    # zypper pd
    Refreshing service 'nu_novell_com'.
    Loading repository data...
    Reading installed packages...
    S | Repository | Internal Name | Name | Version | Arch | Is Base
    ---+------------+---------------+-------------------------------------+---------+--------+--------
    i+ | @System | Filr | Filr 5 | 5-0 | x86_64 | No
    i+ | Filr-5-OS | SLES | SUSE Linux Enterprise Server 15 SP4 | 15.4-0 | x86_64 | Yes

    also interesting, it may be that there are patterns which are not displayed in VAADMIN, please never patch the file via the cli

    zypper lu
    Refreshing service 'nu_novell_com'.
    Loading repository data...
    Reading installed packages...
    S  | Repository | Name                  | Current Version       | Available Version     | Arch
    ---+------------+-----------------------+-----------------------+-----------------------+-------
    v  | Filr-5-OS  | mariadb-client        | 10.6.15-150400.3.29.3 | 10.6.18-150400.3.33.1 | x86_64
    v  | Filr-5-OS  | mariadb-errormessages | 10.6.15-150400.3.29.3 | 10.6.18-150400.3.33.1 | noarch
    v  | Filr-5-OS  | sles-release          | 15.4-150400.58.7.3    | 15.4-150400.58.10.2   | x86_64

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