Filr not showing netfolders to users

Hello,

I have setup a filr appliance with netfolders, but netfolders can be seen only from an administrator account in filr.

I have checked user FS rights and they work like supposed, because when I connect to CIFS server I can see and edit all files/folders like here:

Netfolder server is setup as OpenText OES with NMAS Authentication type:

After that I have setup "Net Folder" Deponija like this:

Because I could not see this netfolder in filr I added netfolder right also directly to the user which is supposed to see this folder, but still its not working right.

I can not see an icon for netfolders also on this account:

On admin account I have check API call that is being called when loading screen and found out, that API "library_children" is called. Admin account gets information about this netfolder in API object with binder id 103:

While on API response while called from user account this object is empty:

I would appreciate any kind of help.

With kind regards,

Sebastian Novak

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  • 0 in reply to 

    (Thanks   for stepping in, I was forced offline after my first reply)

    I absolutely concur with Diethmar regarding "Usually Filr is really simple", and I have pondered on how your system behaviour can have occurred since I don't want to have this happen anywhere else and knowledge means quick problem solving in those situations :).
    So maybe we can all learn a bit by finding out?

    My pondering got me to this: assuming you have not

    • massively moved or recreated users/groups without those changes making it to the ACLs
    • set rights to attributes in eDir keeping the Filr proxy account from reading group members
    • massively used aliases in your configuration

    , I came up with some possible triggers for this

    • you had "sync group membership" unticked in "Group Settings" in the LDAP config (all Net Folders synched *before* the unticking would work fine
    • you have deleted groups in eDir and re-created them with the same name without deleting/re-mapping them in Filr (then, the new group will not get synched in, the old is still there)
    • you have not set up an LDAP sync schedule and group memberhips were out of sync
    • you are using multiple LDAP connectors to the same tree, e.g. one for the groups and one for the users - that can cause a load of issues.

    Could it have been one of those?

    Thanks!
    Christian