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Filr not showing netfolders to users

Sebastian Novak

Hello,

I have setup a filr appliance with netfolders, but netfolders can be seen only from an administrator account in filr.

I have checked user FS rights and they work like supposed, because when I connect to CIFS server I can see and edit all files/folders like here:

Netfolder server is setup as OpenText OES with NMAS Authentication type:

After that I have setup "Net Folder" Deponija like this:

Because I could not see this netfolder in filr I added netfolder right also directly to the user which is supposed to see this folder, but still its not working right.

I can not see an icon for netfolders also on this account:

On admin account I have check API call that is being called when loading screen and found out, that API "library_children" is called. Admin account gets information about this netfolder in API object with binder id 103:

While on API response while called from user account this object is empty:

I would appreciate any kind of help.

With kind regards,

Sebastian Novak

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  • 0

    Hi Sebastian,

    it's important to understand that Filr does not work as a "live" client for a user. It syncs a Netfolder either scheduled or JIT and builds the search index with what it knows. The Index contains the "who can see what".

    You have set "ll internal users" as having access, so Filr does not inhibit/filter access and uses the full set of access information it gets from the file server, so that should be fine.. However: if you have the ACLs on the file server set with groups, then you need to also sync these groups into Filr via LDAP, because if Filer syncs a folder, reads the ACL and finds a group entry "VOL1-Access-Read" but does not have the group synched in its database, then it won'T know who's in that group and cannot grant access to people.

    So have you made sure that all necessary entites found in the ACLs in the file system are synched into Filr via LDAP? The minimum set is of course: all ussers who should use Filr plus all groups in File ACLs of Filr-accessible folders (including nested groups) they are members of". We found it makes sense to sync all File ACL groups, simply because you will always miss some and run into such issues.

    HTH!
    Christian

  • 0 in reply to 

    Dear Christian,

    yeas, I have synced all groups from LDAP to Filr.

    My ldap is setup like this:



    with kind regards,

    Sebastian Novak

  • 0   in reply to 

    Sebastian,

    did you enable base rights too?

    Use "Verified Answers" if your problem/issue has been solved!

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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.