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Digest:Home emails from filr-admin

achinayoung_wau

We have users receiving emails from filr-admin, subject Digest:Home, with body:

[Filr URL to file] [User] has added [Filename] 07:43 PM

Looking at appserver.log, they seem to be tied to a folder sync. appserver.log has the following for [User] above:

2023-08-21T19:48:33,202 INFO  [pool-fullsync-thread-388]  [com.novell.teaming.module.folder.impl.PlusFolderModule] - (full-ss) Completed synchronization on folder [/Home Workspace/Personal Workspaces/[User]/Home] (id=232023) -

Is it because we have a daily synchronization scheduled for the home directory folder:

What are the consequences of disabling "Enable scheduled synchronization"? That's what we have on all of our Net Folders.

What does these emails mean?

Why are they being sent?

Can we disable these emails being sent?

  • Verified Answer

    +1  

    Users will be getting a digest because they will have selected the option to follow a folder (That is the yellow star next to a folder), and have their mail option in their profile set to digest.    If they unfollow the folder the notifications should stop.  With follow enabled the user will get notifications (either digest or individual mail) of any changes to the file or folder.  At a guess it looks like users will still be accessing the folder system directly, (not through filr) so any changes they have done will be picked up by the sync.

    I would not disable your scheduled synchronization, especially if you do not have JITS enabled. Typically I would have it once a day, if it is taking a long time to complete then maybe once a week, or consider a dedicated synchronisation node.

    If you are not sharing files then you can also disable all mail on the email tab in the Administration Console.

  • 0 in reply to   

    Thank you. Is there a way to look at the DB to determine who is following a folder? What tables would I look at?

  • 0   in reply to 

    Look at this  Show subscribed items  ... and vote.

    However I assume that ss_subscriptions will tell us the truth ...

    Use "Verified Answers" if your problem/issue has been solved!

  • 0 in reply to   

    Thank you.

  • 0 in reply to 

    In ss_subscriptions, what does the entityid refer to? Entries in ss_folderentries?

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