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Since upgrade to 23.3 Edit Online through desktop client no longer works

Stephane Hubert over 1 year ago

Since the upgrade to 23.3 when a user click on a file through the desktop client to edit it on line the page opened remains blanck and it is impossible to edit it.

Via the web, it is working fine.

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Mikhail Smychkovich over 1 year ago in reply to Stephane Hubert +1

As a quick response would advise to check if proxy is involved into communications (and check the issue without proxy). Otherwise please consider to open a case with technical support.

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0 Mikhail Smychkovich over 1 year ago

Have tried to duplicate - in my lab CE is working for both web-interface and from desktop client:

Do you run the same Filr desktop client version?
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0 Stephane Hubert over 1 year ago in reply to Mikhail Smychkovich

Yes I do, same version as yours
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0 Stephane Hubert over 1 year ago in reply to Mikhail Smychkovich

Yes I do, same version as yours
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0 Mikhail Smychkovich over 1 year ago in reply to Stephane Hubert

As a quick response would advise to check if proxy is involved into communications (and check the issue without proxy).

Otherwise please consider to open a case with technical support.
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Since upgrade to 23.3 Edit Online through desktop client no longer works

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