Environment

Control Point 5.9.2

Situation

Error message: An error occurred when deploying: Updating security for standard accounts failed with error: Could not get user details for username: DOMAIN/USERNAME

Resolution

To perform the change required, you'll need to re-run the config tool to update the admin account. If you have already tried running that, you can change it manually in the Global Settings:

Update [ControlPoint].[dbo].[CPGlobalSettings]
set SettingValue = 'specify new domain\user'
where SettingName = 'Autonomy.ControlPoint.Security.AdminAccount'

NB: Restart CP Engine, DataAnalysis SQLAgent & Metastore after making the change.

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