Browse by Tags - Content Manager Tips - OpenText Content Manager

Knowledge Document: "Operation Not Permitted" error when user tries to Request Temporary

Caroline Oest

When non-admin users right-click on record > Request > Request Temporary, they get the following error: "Operation Not Permitted" This occurs likely due to lack of "Can Use" Access Control over the Home Location of the record Environment…
- 18 days ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: 'Operation is not permitted' error when drag and drop document

Caroline Oest

When drag and drop a document or check in a new revision of document under certain Containers, non-Admin users receives the 'Operation is not permitted' error, causing the action to fail. Environment Content Manager 24.4, 23.4 Patch 1,…
- 18 days ago
- OpenText Content Manager
- Content Manager Tips
OpenText Summit Sydney 2025 - Information reimagined. Elevate human potential. February 20, 2025

Caroline Oest

Imagine what you can achieve when information isn’t static but evolves with your understanding and requirements. We call this information reimagined. Join us on 20 February 2025 at OpenText Summit Sydney to find out more. …
- 1 month ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: Content Manager User Option to cascade properties to view pane for object properties

Caroline Oest

This article will provide the method to adjust what metadata is displayed within the properties displayed and how to include an additional field in the details displayed. Environment Content Manager 10.1x Content Manager 23.x Content Manager…
- 2 months ago
- OpenText Content Manager
- Content Manager Tips
*New* Content Manager Administrator Certification Exam

Caroline Oest

This exam validates that, as a Content Manager Administrator, you can perform standard Content Manager Installation and Configuration tasks with confidence. This certification exam is designed to verify your competence in designing, installing, and configuring…
- 2 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: Drag and drop document from Content Manager to Outlook does not create an event in the active audit

Caroline Oest

When you drag and drop a record to an email there is NO audit event logged in the Active Audit Events in the same manner as if you use the Send to Mail option Environment Content Manager 23.4 Situation If drag and drop document from…
- 2 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: Database - SQL Server - Set all users that are not Records Managers to Inquiry User's

Caroline Oest

The following script will set all users who are not Records Managers to Inquiry Users. This can be used to make users Inquiry -only while still allowing them access to Content Manager. Environment All CM versions SQL Server Situation…
- 2 months ago
- OpenText Content Manager
- Content Manager Tips
New training course: OpenText Records Management

Caroline Oest

Learn the core information you need to manage your organization’s records. It is designed for Records Managers who need a thorough understanding of the core Content Server Records Management (RM) features. Customers and Partners 28 – 30 Oct 2024…
- 2 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: How to rollback or uninstall a hotfix or CM patch

Caroline Oest

The user would like to rollback the hotfix which is installed on the server for testing purposes Environment CM 10.x CM 23.x CM 24.x Situation The user would like to roll back the hotfix or patch which is installed on the server for…
- 3 months ago
- OpenText Content Manager
- Content Manager Tips
Whitepaper: Intelligent content enables transformative knowledge management

Caroline Oest

Intelligent content offers major advantages, especially in overcoming digital friction caused by information overload. A survey by Foundry found that 95% of organizations struggle with this issue. Survey respondents view AI in content management as a…
- 3 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: How to ingest document to Manage In Place - Windows File System

Caroline Oest

The user wants to ingest the document to manage in place which using the window file system but do not know how to do it. Environment CM 23.x CM 24.x Situation The user created a manage-in-place window file system store which…
- 3 months ago
- OpenText Content Manager
- Content Manager Tips
Prepare to bring AI readiness into information management practices

Caroline Oest

As organizations navigate the AI era, data and information play a critical role in enterprise success. In fact, 72% of respondents agreed that information management will become more important in the next twelve months. To help organizations build effective…
- 3 months ago
- OpenText Content Manager
- Content Manager Tips
Learning Services: Updated Content Manager Business Administrator Certification Exam

Caroline Oest

This exam validates that, as a Content Manager Business Administrator, you can perform standard Content Manager administrative tasks with confidence. This certification exam is designed to verify your competence in setting up, configuring, and maintaining…
- 3 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: Mandatory fields of a record over Web client can be by pass by clicking on save

Caroline Oest

When creating a new record using Web Client, users are required to enter values into required fields on the record form. After record creation, however, we've confirmed users have the ability to void/delete mandatory field values by updating the record…
- 5 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: "No credentials are available in the security package" error with Windows Hello login

Caroline Oest

When using Windows Hello Login (Face/Fingerprint/PIN) for Content Manager Integrated Authentication, some users may run into this error: "No credentials are available in the security package" Environment Content Manager 10.x Content…
- 5 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: Unable to open embedded documents in View or Read-Only mode (stored in Content Manager)

Caroline Oest

This article will explain the expected behavior around the ability to open an embedded object in View or Read-Only mode. Environment Content Manager 10.1x Content Manager 23.x Content Manager 24.x Situation The user encounters…
- 5 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: CM Client crashes when connecting to a DATASET

Caroline Oest

TRIM.exe crashes with Faulting Module ucrtbase.dll when attempting to load one of the customer’s 5 datasets. The other 4 work just fine. The customer did an upgrade from 9.4.6 to 10.1 Patch 3. They had the problem just with one Dataset. It is not happening…
- 5 months ago
- OpenText Content Manager
- Content Manager Tips
Success Story: Australian Water Corporation slashes time taken to search myriad data types

Caroline Oest

Before 2015, East Gippsland Water faced a scenario familiar to many businesses and government bodies around the world—a growing volume of data, rising storage costs, and difficulty finding information quickly. The challenge was to find records and ensure…
- 5 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: Error: Content Manager has detected that the time on your machine is incorrect

Caroline Oest

Time synchronization issue prevent users from updating objects via Content Manager thick client with error: Content Manager has detected that the time on your machine is incorrect Environment Content Manager all versions Situation…
- 6 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: Performance issue during saved searches containing home location, jurisdiction, and custom fields as paramenters

Caroline Oest

The performance issue is noticed with the user during running saved searches showing the not responding message and getting hung sometimes where on search we have Home Location, Jurisdiction, and custom fields as parameters Environment…
- 6 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: Oracle edition requirements for recent versions of Content Manager

Caroline Oest

Oracle edition requirements for recent versions of Content Manager Environment Content Manager Versions 10.0 (if SQL text indexing is enabled), 10.1, 23.3, 23.3, 24.2, 24.3 Situation The following error is received when attempting…
- 6 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: Create a Web link for the record from Content Manager Client

Caroline Oest

User would like to create a web link for the records from the Content Manager Client Environment Content Manager 23.x ;24.x Situation User would like to create a web link for the records from the Content Manager Client, the guide…
- 7 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: “Error ‘This operation is not permitted’”

Caroline Oest

Users receive the following when trying to edit a document that has a hold against it. “Error ‘This operation is not permitted’” Environment Content Manager 10.1 Patch 5, Patch 5 Hotfix 1 and Patch 5 Hotfix 2. Situation End Users…
- 7 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: Content Manager Visitor License Feature is deducting license counts from the home dataset

Caroline Oest

Content Manager Visitor License Feature is deducting license counts from the home dataset Environment Content Manager 10.1 onwards Situation The 'User is a visitor account' option is selected on a users' location properties, the…
- 7 months ago
- OpenText Content Manager
- Content Manager Tips
Knowledge Document: Showing page preview for blazon integration in the preview panel

Caroline Oest

The new Blazon preview panel hides the page preview by default, which might cause some confusion with end user. Environment Content Manager 23.x, 24.x Situation Unlike the KeyView preview Panel on 10.x and below, the Blazon…
- 7 months ago
- OpenText Content Manager
- Content Manager Tips

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Content Manager Tips

Knowledge Document: "Operation Not Permitted" error when user tries to Request Temporary

Knowledge Document: 'Operation is not permitted' error when drag and drop document

OpenText Summit Sydney 2025 - Information reimagined. Elevate human potential. February 20, 2025

Knowledge Document: Content Manager User Option to cascade properties to view pane for object properties

New Content Manager Administrator Certification Exam

Knowledge Document: Drag and drop document from Content Manager to Outlook does not create an event in the active audit

Knowledge Document: Database - SQL Server - Set all users that are not Records Managers to Inquiry User's

New training course: OpenText Records Management

Knowledge Document: How to rollback or uninstall a hotfix or CM patch

Whitepaper: Intelligent content enables transformative knowledge management

Knowledge Document: How to ingest document to Manage In Place - Windows File System

Prepare to bring AI readiness into information management practices

Learning Services: Updated Content Manager Business Administrator Certification Exam

Knowledge Document: Mandatory fields of a record over Web client can be by pass by clicking on save

Knowledge Document: "No credentials are available in the security package" error with Windows Hello login

Knowledge Document: Unable to open embedded documents in View or Read-Only mode (stored in Content Manager)

Knowledge Document: CM Client crashes when connecting to a DATASET

Success Story: Australian Water Corporation slashes time taken to search myriad data types

Knowledge Document: Error: Content Manager has detected that the time on your machine is incorrect

Knowledge Document: Performance issue during saved searches containing home location, jurisdiction, and custom fields as paramenters

Knowledge Document: Oracle edition requirements for recent versions of Content Manager

Knowledge Document: Create a Web link for the record from Content Manager Client

Knowledge Document: “Error ‘This operation is not permitted’”

Knowledge Document: Content Manager Visitor License Feature is deducting license counts from the home dataset

Knowledge Document: Showing page preview for blazon integration in the preview panel

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