Recommended Software Update

OpenText is announcing the release of

Product: Secure Content Manager
Version:24.4
Languages: English, French, Spanish

 The following  new key features are available with this version:

• Content Manager 24.4 is a Long-Term Support release focused on delivering incremental innovation for the web client, Microsoft® Teams Integration App and performance improvements on search and database operations. Along with features, code fixes for customer-reported issues are also part of this release.
• Refine search results in web client
  The capability to further refine the search results based on the column's metadata allows customers to conveniently refine the search results in a new left pane listing the filter-worthy columns from the original search results. This method makes it easier for users to refine results without building a complex query upfront.
• Microsoft Teams® integration app incremental improvements
  Incremental improvements to be able to Revoke Exposed records in the Microsoft® Teams integration app and the capability to search within folders and sub-folders
  These improvements are fundamental and improve the completeness of the functions.
• Stable updates - Preserve configuration files
  Preserve the customization of config files during the upgrade
  Preserving customizations simplifies the configuration of services after upgrades, to quickly reconfigure the new configuration files from the saved informatin. This reduction in maintenance overhead contributes to lowering the overall Total Cost of Ownership.
• Accessibility improvements on the web client
  This is a basic requirement for customers to be compliant with their local governance policies in accordance to the WCAG/VPAT guidelines. Along with Content Manager’s existing compliance, a few additional user journeys in the web client are now compliant with Keyboard shortcuts and Focus order.

OpenText offers an Extended Support program for product releases in the Sustaining Maintenance phase of their support lifecycle. 
With Extended Support, customers will continue to receive technical support and maintain an escalation path to R&D for critical issues for an additional two years past Current Maintenance. This extra level of coverage gives customers peace of mind while upgrading to their schedule. Once the Extended Support term ends, Limited Extended Support is available for continued access to technical support.  For more information, refer to the Product Support Lifecycle, fact sheet or contact your Support Renewals representative

For more information, please check the Release Notes for this version (available from MySupport).

If you have an active support subscription for these products, please plan for downloading this version from the Software Licenses and Downloads Portal. To access these products in the Software Licenses and Downloads Portal, you will need to sign in with your Micro Focus credentials.

Our goal is to provide you with clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our Product Support Lifecycle pages. Please take note of the end of support dates for the latest available version of this product: 

Please note that all Secure Content Manager customers with active support subscriptions are eligible to update to Secure Content Manager 24.4.
 
If you are unsure of your Renewals Sales contact or Customer Subscription name, you can use chat functionality as well as inbound telephone numbers in the Support portal.