Content Manager Tips

Wikis - Page

Knowledge Document: Content Manager Visitor License Feature is deducting license counts from the home dataset

Caroline Oest OpenText Employee

0 Likes

7 months ago

Content Manager Visitor License Feature is deducting license counts from the home dataset

Environment

Content Manager 10.1 onwards

Situation

The 'User is a visitor account' option is selected on a users' location properties, the license count is still taken from the visitor dataset and not from the home dataset when the user logs in.

Resolution

The 'visitor licensing' feature only applies to organizations using the 'msp' (managed service provider) license type. For any other license type, this feature has no affect.

Access article on support portal

Tags:

Visitor License Feature

content management

records management

Content Manager

Labels:

Support Tips/Knowledge Docs

Comment List

Recommended

Resources

Support

Documentation

Learning Services

Partner Programs

Privacy

Compliance

Help

Company

Accessibility
Anti-Slavery Statement

Support
Contact Us

Careers
Code of Business Conduct and Ethics

The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.