Popular Tags

  • Document queues and Origins question

    Hi, I'm new in Content Manager so sorry for my questios if they are too basic: - I have a windows folder with a lot of documents (doc, xls, pdf, etc.). I need Content Manager to ingest all of these documents and create records. Is there any way to…

  • CM10.1 Document Content Search Count is Incorrect

    Hi all, We currently have a client that has CM10.1 Installed and CM10 IDOL for the search engine. When they complete a search using document content as a search method, the search results returned are correct but when a user clicks the count button…

  • 10.1 Document Content Search 'Advanced Options' - Where are they

    Hello All! Calling all 10.1 users with Document Content Search. Can you verify if you have the "advanced search" button (magnifying glass right of the drop down arrow). In 10, ( first image) , you click on it you are taken to a wizard to add to your…

  • IDOL OEM Migration (HP RM 8.1 to MF CM 10.0)

    Hi, We want to migrate HP RM 8.1 to MF CM 10.0 from one server to another. We are also moving to a new SQL server. Content index engine is IDOL OEM. The migration path is 8.1 -> 9.0 -> 10.0. We registered datasets from the old server on the new…

  • RE: Schedule IDOL Re-index via CFS or SDK?

    Thanks Greg - well, that's that! Jan, this was going to be via IDOL OEM. I know IDOL CFS is part of that package, and I can see it has some automation capabilities - but my scenario is perhaps a little too complicated for OEM to handle.

  • RE: Document Content Search error

    With Document Content searching, a maximum result cap is set to stop Document Content Searches from running over. The default Max Results is 100,000. This value can be changed via Enterprise Studio: Dataset > Content Index > Properties > IDOL Search tab…

  • RE: Migrating from IDOL OEM to Elastic Search

    There is a separate installation for IDOL in the 'Additional Installations' folder on the .ISO - CM_IDOLComponents_x64.msi in CM9.3.

  • Object Orientation and OCR via the IDOL Media Server

    Hi All, We recently assisted a client with the following, and thought it might be of some use to the community. Issue: Objects added to CM upside down are OCR'd by the IDOL Media Server as if they are the right way up (so it attempts to match the text…

  • RE: Content Indexing Status Blocked By Error

    The likely reason this error is happening is because a record was deleted from your dataset. In turn, IDOL will try to delete the index data (since it's of no use). Looks like IDOL is being prevented from deleting this record from its own index. It is…

  • IDOL Error - No processors are runnable for the dataset; logs 500KB daily

    Hi, HPE RM 8.3 Patch 2, Win10, Office 2016. , testing Micro Focus 9.3.2 in SQL 2016 IDOL that came with 9.3.1 OK, the error (with changed IP and other info): DCI_XX_ (8.2.3.550): Log opened on XXXXXXAPP001.xxxxx.com.au at Saturday, 4 May 2019 at 12:01…

  • Creating a Content Index on a Second Dataset - Advice Please?

    CM 9.2 Windows 7 I would appreciate some advice on the following: We have 2 datasets running on the one workgroup server - Production and Training. Production already has a document content index enabled (IDOL) and it's running fine. I need to create…

  • IDOL and Total Document Sizing

    When catering for "Total Documents" for IDOL indexes, do you factor in total documents, or all documents and revisions? E.g. a dataset has 7 million documents, but 15 million documents when counting revisions. I think it's the latter, but just want to…

  • Missing Idol Reindex button on ribbon choices

    Would anyone know how to locate the idol reindexing (refresh Idol index for selected record) button (see image) on the administration tab (ribbon) of Records Manager 8.3.9365 - for some reason its not available anywhere - do you need to be running 64…
    • Idol Index Refresh icon button.JPG
    • View

  • RE: IDOL Re-Index Progress

    From a HPE CM desktop POV, when running a very large re-index job (especially with 8 threads containing over 2 million records each!) the desktop client will appear to freeze or lock up. Once this happens, there is little you can do - the desktop will…

  • RE: Installing IDOL OEM on a new server

    You should not create a new dataset, but rather add the new Workgroup Server into your current farm. First, you should register the new server you created as a Workgroup Server (done via the existing Primary WGS Enterprise Studio). Do a Save and Deploy…

  • RE: HPE Content Manager 9.1.0.914 Workgroup Server, Content service 2 ‘TRIMIDOLContent2’ stop worked

    What version were you upgrading from? While previous HPRM installations provided two Content Engines, CM IDOL installations via the GUI only account for 1 Content Engine. Therefore, upgrading IDOL components would have only upgraded Content Engine 1 on…

  • IDOL HPE RM8.3 is displaying the error when trying to do 6 months of reindexing

    Hi, Win 10, HPE RM8.3 , IDOL on 3 Servers, HPE RM 64bit clients installed on each server; and 1 WGS installed on the first IDOL Server. The IDOL engines are installed on 3 physical Servers, ( in HPE RM TEST Environment) ; everything works fine when we…

  • Problem with filenet connector in HP IDOL

    I am currently using HP Idol to index documents on FileNet Object Stores. We are using IDOL FileNet Connector (FileNetConnector.exe version 10.8.0) to connect to the Object Stores. I get the following error just after the indexing process starts for each…

  • <(RM) Support tip> CM Connector service will not start

    When using the CM Connector with IDOL, whether in Enterprise or OEM IDOL, if you find that XSLTemplates=TRUE in your CM Connector config, likely it will not start. What was found is that with XSLTemplates=TRUE, the autnxslt.dll needs to be present in…

  • <(RM) Support tip> - Content Service (engine) won't start due to failed language settings

    A content service (engine) was reporting: 28/03/2017 16:12:54 [1] 00-Always: Error: Languagetype englishUTF8 has been changed. Previous definition (lang=ENGLISH, enc=UTF8) will be used. 28/03/2017 16:12:54 [1] 99-Always: Failed to initialise language…

  • RE: IDOL in TRIM 7.34 - Re-ndexing: It Just Stops Processing

    Thanks Grundy. I am thankful for this advice. Yes, I'm talking a full re-index of around 1.5 million records, and the progress window number just standing still for "processed". The method you suggested does seem to work; based on the decreasing queue…

  • IDOL in TRIM 7.34 - Re-ndexing: It Just Stops Processing

    We are using IDOL OEM; installed with TRIM 7.34. No error messages, varied records and numbers of records that it stops on. It's like the monitoring just gets tired and falls asleep. New files we add to TRIM have their content searchable just fine. Using…

  • TRIM 7.34: IDOL (OEM) Indexing the Content of Zip Files (Catalogued direct or via Outlook Messages)

    Some questions about zip files: Scenario 1: Zip file of documents is catalogued to TRIM 7.34: Are the contents of zip files indexed by IDOL? (Document Content) Scenario 2: An email with an attached zip file of documents is catalogued to TRIM 7.34 as-is…

  • IDOL OEM and IDOL Enterprise: Explain the Difference (~TRIM 7.3x Era)

    What are the primary differences between IDOL OEM and IDOL Enterprise*? Do these IDOL versions behave differently between different products (e.g. HP TRIM and HP Autonomy ControlPoint), or is IDOL essentially the same "under the hood" for all products…

  • TRIM and IDOL

    Does the new version of TRIM use IDOL?

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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.