Hi Katie,

The error "Content Manager Workgroup Server reported an error.  This operation is not permitted" is usually due to some of the newer security controls introduced as part of a previous CVE that was found. 

The best way forward for this one, is when the user performs this save and gets this error, there should be a matching error in the workgroup logs - long story short, something involved as part of the save they probably aren't on the access control for (e.g. unable to set the Author of the saved email as the Author has a CanUse access control) 

The workgroup error log should hopefully help inform the part that is failing this check but could be any one of a series of access controls that is the problem. 
NB: One of the last ones that I had was due to a Default Value in an Additional Field that had the CanUse locked down, so the person couldn't create the record as CM couldn't set this default value.

For the 2nd error around the 'Converting expression to data type int' - this isn't one I'm familiar with so may need to log a ticket directly with OT - unfortunately it doesn't give the table or expression it is trying to convert which would give us more info to go on.

-Scotty

Hi Katie,

Can you please log a case with OT support for that database error and we can look at it.

Hi Scotty,
Thanks!

The error never actually populated in our logs (which is weird), but I found where it was occurring.  Somewhere along the way, one user's location had the "Can Use" permission reset to only the Records Management Office.  I opened that permission back up, and that problem has resolved.

I'll open a ticket for the other error message we're receiving.  

Katie