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Knowledge Document: File system backup with error message [1392]

Caroline Oest
 
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Running file system backup job then getting the error message: Cannot read 261832 bytes at offset 4647248(:1): ([1392] The file or directory is corrupted and unreadable. ).

Environment

Data Protector version 24.1
Operating System is Windows 2019

Situation

Getting the error message when running File System backup job:

[Major] From: VBDA@backup.local "D: [DATA]"  Time: 19/11/2024 4:04:18 PM
[81:78]  GLOBALROOT\Device\HarddiskVolumeShadowCopy202\USERDATA\Backup\Result\Screen shots for Server\Screenshots_Park.docx
               Cannot read 261832 bytes at offset 4647248(:1): ([1392] The file or directory is corrupted and unreadable. ).


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