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Knowledge Document: Cannot install Data Protector on Linux client

Caroline Oest
 
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Trying to install Data Protector on client but getting the error message: ++ echo 'ERROR: Unable to Initialize IDB (Return code = 3)'

Environment

Data Protector version 23.4
Operating System on client is Red Hat Enterprise Linux 9.4

Situation

Trying to install Data Protector on client but getting error message: 
++ /opt/omni/sbin/omnisv -start_basic
++ /opt/omni/sbin/omnidbinit -force -overwriteKeycloakCred -noDpConfigUpdate
+++ echo 3
++ rc=3
++ rm -f /etc/opt/omni/server/idb//version.txt
++ '[' 3 '!=' 0 ']'
++ echo ' '
++ echo 'ERROR: Unable to Initialize IDB (Return code = 3)'
++ echo ' For more detail please refer to /var/opt/omni/server/log/DPIDBsetup_9512.log'
++ touch /var/opt/omni/server/log/omnidbinit_failed
++ exit 3

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