First of all, please note that the newer solution for software deduplication in Data Protector is DPD. But apparently there is still a need for information about the StoreOnceSoftware solution, hence this document.

At any time, when the service or daemon has to be stopped or when the StoreOnce server (= a DP client) has to be rebooted, please do not forget to stop all stores first. Everything can be done with the StoreOnceSoftware command.

StoreOnceSoftware --list_stores

To get the names of all stores.

StoreOnceSoftware --stop_store --name=<StoreName> --force

To stop the stores one by one, where <StoreName> is retrieved from the first command above.

StoreOnceSoftware --list_stores

Once more to double check all stores were correctly stopped.


Only after this, the service or daemon can be stopped safely.

Windows: sc stop StoreOnceSoftware
Linux: StoreOnceSoftwared stop

You may be interested to some of my other Support Tips too: Support Tips listed per category.