Popular Tags

  • Will RPM packages ever be fixed?

    When trying to remove OB2 RPM packets manually, it turned out that ther eis a dependency bug. Searching the forum before asking, I realized that this bug goies back to version 9 at least. What I did was: # rpm -qa OB2\* OB2-CMNUTILS-23.4-1.x86_64 OB2…

  • Mysterious " [110:101] Client import failed!" for SLES15 SP6

    On a freshly installed SLES15 SP6 x86_64 client, I can install the software, but it always fails with " [110:101] Client import failed!". Unfortunately the error details do not help. I see that at the end there was no system unit for "omni" installed…

  • Failed to get peer certificate.

    Hi all, This is a new DP installation on hostA. hostA - Red Hat Enterprise Linux 9.4 - DP23.4 hostB - Cell server - Windows Server 2016 Standard - DP23.4 Both hosts are using port 5555 for DP. Port is opened. The following error occurred by running…

  • Data Protector 24.1 - Secure SMTP configuration

    Hello, We use DP24.1 on a Windows Server 2022 and we need to send reports using the Email(SMTP) method but our SMTP server requires authentication. We don't have Exchange server, just a normal SMTP server. I tried the method described in https://docs…

  • ZDB+IR for performing backups of Linux filesystems (FS)

    Hi Team, Can ZDB+IR be used for performing Linux FS backups? Thanks Jose Miguel.

  • Upgrade from 11.03 to 24.3. Which order do we have to follow?

    Hi Team, I have to upgrade from 11.03 to 24.3. The environment has a Linux system which holds CELL and Linux IS, and other Windows systems that holds Windows IS. As I understand reading upgrade guide I will have to upgrade first Windows IS and after…

  • Report about the configuration from Data Protector

    Hello everybody I am really new working with data protector. I have been searching forum about my question, however I have not found the answer. I need a particular report of the configuration of my specs. I mean, I want a regular report maybe every…

  • [65:6] Internal Database layer reports: "Operation denied due to private objects."

    Hi, We are performing DC to DR Data Replication through Data Protector 23.4 and It was running successfully. Later, We enabled RBAC in DC & DR and as a result, replication is getting failed. While checking, we found the issue "[65:6] Internal Database…

  • Cell Request Service protocol documentation

    Hello OpenText community, I am currently working on providing comprehensive coverage of the old Data Protector Buffer Overflow vulnerabilities, specifically CVE 2013-2324 to CVE 2013-2334, for some Intrusion Prevention System. These vulnerabilities…

  • Unknown error occurred when accessing device HP:Ultirium 4-SCSI_1_nmade01. This was the 1. consequent device failure

    We have been facing this above subject issue for quite a while and have not been abled to sovled it. Tried every possible solution but to no avail. I am attaching the screen shot of the problem. Please helpt us find the solution. debug.log Session backup…

  • DP Cell Manager Upgrade 11.01 to 23.04: Credential Error

    Hello everyone, I´m currently trying to upgrade a customers Cell Manager Version from 11.01 to 23.4. All the prerequisite checks during the setup are successfull, on the "Identity and Access Management Server options" page I run into the attached…

  • DATA PROTECTOR 10.91 - Restore Issues - Received incorrect encryption key. Aborting Disk Agent.

    After upgrade the client DATA PROTECTOR 9.09 to DATA PROTECTOR 10.91 we are having problems with the restore. With the error Received incorrect encryption key. Aborting Disk Agent.   Received incorrect encryption key. Aborting Disk Agent.   Nothing…

  • DP 24.2 GUI Manager not working after adding host to the domain: Unable to get Authentication token. Check if Appserver is running

    Hello, Issue started immediately after adding a host with DP 24.2 (Windows Server 2022, updated to last known patches) to the domain, the DP Manager GUI could not be started properly: ERROR: U nable to get Authentication token. Check if Appserver…

  • Cartridges formating issue

    Unable to formate the cartridges which is 100 % occupied by older backup. When I'm trying to formate the error is locked by someone.

  • Maintenance Lifcycle

    Reading https://portal.microfocus.com/s/article/KM000029477?language=en_US&t=1715321160905 I was surprised: Wasn't Data Protector 23.3 announced to be a "long-term" supported release? Reading above document, Data Protector 11.01 ( 30 Apr 25 ) has longer…

  • Bare Metal Recovery / Disaster Recovery (Failed to start omni.socket)- Data Protector 11.0.1

    Dear , Hope you are doing well! Having problem with one of the system while doing Disaster Recovery (Getting Error Failed to start OMNI.SOCKET) I have observe we have XFS file system and while doing backup of it (Getting warnings like Warning] From…

  • Granular recovery in 23.4 under DP user interface Home/restore tab - SQL error

    Hi. We've recently upgraded to DP 23.4 and have started using the new method of GRE under the home/restore tab in the DP UI. This was previously working but now when we click on the restore option from the home page we are getting the following error…

  • DP 23.4 backup DAG Exchange 2019 IP-LESS

    Hi Colleagues, I have a scenario where I have a MS Exchange DAG IP-Less environment with 5 Exchange Nodes (Hyper-V VMs). The following was done on all the Exchange nodes: 1. Local DP Install with Cluster Aware enabled 2. The following components…

  • Mmd down

    Hi expert, Today I saw in tape library, the backup is failing then I checked the status of DP server and found mmd is down. After restart the service it's up. But how it's going down? Where I checked the log?

  • Unscheduled backup

    One of my tape library taking unscheduled full backup daily. How to fix it?

  • Data Protector Client GUI (windows) cannot access DP server (on RHEL 8.7) via port 5565 - port in use

    We have installed Data Protector on an RHEL 8.7 Linux server We are using a MS Windows VM as a Windows GUI Client From the Windows GUI Client, we start the Data Protector GUI and try to connect to our Data Protector server. The connection fails…

  • When we started the backup from windows client, The drive is showing inactive/waiting state after few minutes later showing mount request information. A mount request occurred for following medium.. Pls help...

    A mount request occurred for following medium Slot 1

  • DP24.1 CRS crashes every time we make a change in one of the library drives

    Hello, We have a Windows Server 2022 Cell Manager with DP24.1 Our library is an MSL 3040 with 3 LTO-8 Ultrium Drives. Every time I make a change in one of the library drives and press 'Apply', CRS service crashes and in the other drives I see the…

  • Odd "Session Statistics" in Reporting Server 23.4

    Viewing the results of the "Session Statistics" (From "Sessions In Timeframe Reports") in Data Protector 23.4's Reporting Server, I'm rather confused: It's not obvious what the first two columns with numbers refer to; only the third column is labeled…

  • Can i reassign license?

    Hello Let me ask some question. Currently DP is installed and license is activated. But, we want to uninstall DP software and can i activate the existing license? thanks

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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.