Hi,

We hit a problem in our new DP environment trying to restore VM's. Our VM backups work just fine, DP 23.4, VMware 7.0.3. However we tried a restore and would get an error every time:

[Major] From VEPA_VMWARE@backup_node 

[172::172] Error creating Virtual Machine 'server_restore'

When you click on the 172 error, the pop-up for list of Actions to follow suggests:

1. Ensure enough space in datastore
2. Ensure vCenter is accessible from host through network
3. Ensure there is no VM of the same name

Neither of these applied to us, all three were ok.

We found the actual cause of the error by checking the VMWare all Events log, finding a Warning event, showing we were missing a permission to perform the restore. Specifically for us it was VirtualMachine.Create permission. When we asked for our permissions to vCenter, we provided a list of permissions required, but this one for Create was missed off the list.

So it might be worth amending the error for [172:172] to also check for VMware permissions to ensure all permissions are granted, checking the VMware all Events list for Warning events which will highlight the permission missing.

Cheers,

Andy