The users that were generated from the GUI have disappeared. Groups are not visible either.
Cybersecurity
DevOps Cloud
IT Operations Cloud
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The users that were generated from the GUI have disappeared. Groups are not visible either.
Were those users created in 11.01 or have they disappeared after an upgrade? Have they been created recently? Are you really sure the "Finish" button has been clicked to update the user database? What do you see with "omniusers -list"?
OK, that's a different story. Let's check this step by step. The first step has been:
omnicc -secure_comm -regenerate_cert xxxxxx
So I understand this was run on the cell server and xxxxxx was the name of another server. Is this indeed what was done? Please confirm.
I was curious enough to test your strange secure_comm situation and it looks like basic functionality is still working, including the users setup. What else may have happened? What other commands may have been run to ruin the user setup?
If you have a chance to elevate a support case I would recommend that. This may need a deeper investigation.
I was curious enough to test your strange secure_comm situation and it looks like basic functionality is still working, including the users setup. What else may have happened? What other commands may have been run to ruin the user setup?
If you have a chance to elevate a support case I would recommend that. This may need a deeper investigation.