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H3C CAS client import is failing with below error

Raj Ka

Hi ,

Could you please help here am configuring the H3C CAS in my cell manager and getting the below exception.

[172:63] Failed to login to host 'hostname' .


Description:
Could not login to the host with the provided login credentials.


Actions:

1. Ensure that user on the backup host is present in the Data Protector UserList.
2. Ensure that the correct user credentials are provided.

Note: am able to login to the same H3C CAS host in browser with the same credentials.

Not sure what am missing..

Parents
  • 0  

    Hi,

    What is the DP and H3C CAS version?

    Does the username or password contain any non alphanumeric characters?

    The integration guide mention that the CAS  user needs to be granted backup and restore of VM privileges on the CAS side:

    https://docs.microfocus.com/doc/Data_Protector/11.01/H3CCASConfigureIntegration

    Username: Specify a CAS management server user account that has appropriate privileges to perform backup and restore of Virtual Machines.

    What is the privilege level for the user in the H3C CAS?

    Regards

    Juanjo

  • 0 in reply to   

    DP 11.01 and H3CAS 5.0 and 7.0 .

    Does the username or password contain any non alphanumeric characters? 

    Yes password has non alphanumeric..

    the same setup is used by colleague and working for him. 

    there is no much difference in setup of DP.

  • 0 in reply to 

    worked as i removed backuphost from cell manager first and added H3CCAS management servers first and re added backup host.

    Thanks

    Raj KA

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