• Offset in AI Record mode in UFT One (CE 24.2)

    Hello there, We're experiencing a problem on all the Web applications we've tested. When recording in AI mode, there's a phase shift problem when identifying objects. The identification frames are out of phase and don't surround the objects in the right…
  • QTP/UFT Support Tip: Does QTP/UFT support EXTJS controls?

    Hello everyone, Please refer to the below article in case you are facing any issue regarding this matter: Document KM1292913 - Does QTP/UFT support EXTJS controls? Also, a helpful video has been attached, it was created by a co-worker: Perumpilavil, Retish…
  • QTP/UFT Support Tip: JQuery applications not working as expected

    Hello Everyone, There have been few issues reported about problems with Applications Under Test (AUT) that use JQuery (JavaScript), when UFT/QTP records, replay or even just when Web Add-in is loaded. So, there have been couple of articles created in…
  • QTP/UFT Support Tip: What is Descriptive Programming and How to use it?

    Hello everyone, Descriptive Programming (DP) allow you to perform operations on object that are not stored in the object repository. It can be used as a workaround on scenarios where objects change dynamically, or the objects properties want/need to be…
  • QTP/UFT Support Tip: How to runs tests on a remote computer when a RDP client is disconnected

    Hello everyone, UFT 11.53 introduce a new Product Enhancement called: " Allow UFT to continue running GUI or business process tests after disconnecting from an RDP computer " to enable continue running a test on a remote computer when the RDP client is…
  • QTP/UFT Support Tip: How to click on a SAPGuiToolBar button inside SAPGuiGrid?

    Hello everyone, QTP/UFT does not recognize controls inside SAPGuiGrid as separate object, so as an option to this scenario you can use the " .Object " property to access two internal methods that can help creating a workaorund. Check the below article…
  • QTP/UFT Support Tip: Text Recognition not working on Windows Vista, 7 or 2008

    Hello everyone, Please take in consideration the following: “ On Windows Vista, 7 or 2008 operating system (32bits or 64bits), QuickTest Professional (QTP) 9.X or higher version's text recognition features (such as text checkpoints and output values,…
  • QTP/UFT Support Tip: QTP/UFT recognize WbfGrid as WebTables

    Hello everyone, There are scenarios where QTP/UFT may recognize some Web Forms grids as WebTables instead of WbfGrid test objects. For this the following article has been created: Document KM00658338 - QTP/UFT recognize WbfGrid as WebTables Note: There…
  • QTP Support Tip: QTP hotfix QTP_01022 - Some Fixes for BPT Wrapper Tests.

    Hello everyone, There is a new hotfix (private patch provided through support only) for QTP 11: QTP_01022 - Some Fixes for BPT Wrapper Tests. This hotfix fixes the following problem: If no applications were specified in the application area settings,…
  • ST Support Tip: Where to find ST 11.20 Product Manuals Online?

    Hello everyone, The below article was created with purpose to put together all documentation related to ST 11.20, such as PAM, Readme, User Guide, Add-ins Guide, etc. Document KM00637761 - Where to find ST 11.20 Product Manuals Online? Hope this helps…
  • Sprinter Support Tip: What are the ER to support new technologies on Sprinter?

    Hello everyone, The below article list all current Enhancement Request submitted to support new technologies on Sprinter (similar to QTP technologies, such as Flex, Oracle, PowerBuilder, etc), make sure to subscribe the ER notification to receive updates…
  • QTP Support Tip: QTP hotfix QTPPB_00046 - Fix QTP Crash During Replay of the GetCellData Method

    Hello everyone, There is a new hotfix (private patch provided through support only) for QTP 11: QTPPB_00046 - Fix QTP Crash During Replay of the GetCellData Method in Some Specific Cases. This hotfix fixes a problem in which QuickTest crashed while running…
  • QTP/UFT Support Tip: Error "This machine does not have a valid QuickTest Professional License"

    Hello everyone, There are scenarios where QTP throws the below error messages: "The license server does not have a valid QuickTest Professional license". "This machine does not have a valid QuickTest Professional License". Even when other Machines/Users…
  • QTP/UFT Support Tip: Where to find QTP 11.0 Product Manuals Online?

    Hello everyone, The below article was created with purpose to put together all documentation related to QTP, such as PAM, Readme, User Guide, Add-ins Guide, etc. Document KM00630227 - Where to find QTP 11.0 Product Manuals Online? Hope this helps. Regards…
  • ST/UFT Support Tip: How add custom data into RRV in UFT API?

    Hello everyone, The Report Message activity of UFT API (or Service Test) allow Users to enter data into the RRV and it can also be modify programmatically. For more details and example refer to the following article: Document KM00627411 How add custom…
  • ST/UFT Support Tip: How to upgrade ST test to UFT API?

    Hello everyone, Unified Functional Testing (UFT) 11.5x comes with a tool for API tests upgrade, called Batch Upgrader ( STBatchUpgrader.exe ), that allows Users to upgrade Service Test (ST) test from previous versions 11.10 and 11.20 to make them compatible…
  • QTP Support Tip: RRV_00044 Shorten the Time it Takes ALM to Launch a Report for a Large Test

    Hello everyone, There is a new hotfix (private patch provided through support only) for QTP 11: RRV_00044 - RRV_00044 - Shorten the Time it Takes ALM to Launch a Report for a Large UFT Project This hotfix fixes the following problems: This hotfix fixes…
  • QTP/UFT Support Tip: Does UFT Flex Add-in support embedded controls into FlexTable object?

    Hello everyone, The question above has been answered in the following article, check it for details: Document ID KM00612612 - Does UFT Flex Add-in support embedded controls into FlexTable object? Hope this helps. Regards,
  • QTP/UFT Support Tip: How to check if UFT Flex Agent has been pre-compiled?

    Hello everyone, There are scenario where this needs to be confirm to proceed with the Test Automation of the application. If that is your case please feel free to open a support ticket , an Engineer can help you to confirm this, using a third-party tool…
  • QTP/UFT Support Tip: Error "Cannot identify the specified item"

    Hello everyone, There have been few Users reporting that UFT 11.52 is unable to replay on WpfTabstrip and WpfTreeView controls, when using the " .Select " method, it is failing with error: " Cannot identify the specified item. Confirm that the specified…
  • Service Test/UFT Support Tip: What are the critical patches for HP Service Test?

    Hello Everyone, To see the list of current available patches and Service Pack for ST 11.X and UFT API 11.5x please check the following article: Document ID KM00600264 - What are the critical patches for HP Service Test? Hope this helps. Regards,
  • Sprinter Support Tip: Error "There is no Sprinter Agent running for specified user"

    Hello everyone, This error message has been documented in the following article, please review it for cause and fix: Document ID KM00603404 - Error: There is no Sprinter Agent running for specified user Hope this helps. Regards,
  • QTP/UFT Support Tip: Failed to update components from server

    Hello everyone, Tthe above error message is documented in the below article: Document ID KM718782 - Error: "Failed to update components from server" You can also try the below troubleshootin steps if the issue persists: Make sure the UFT Add-in for ALM…
  • UFT/ST Support Tip: How to add References to UFT API Test

    Hello everyone, There are scenarios where Users are creating their own Custom Code in UFT API (C#) and for this they need to reference/call external Dlls. To add references go to Solution Explorer pane, right click on References option and Add Reference…
  • RE: Selecting a unknown WebElement Value in UFT 11.50

    Hello ANS_Tester, You can also refer to the following article, which contains few samples libraries (code) to work against this kind of Custom Controls: How to test the Ajax "Auto Complete" pattern (Google Suggest example) - http://support.openview.hp…