I launched intellij IDE from start menu but IDE did not launch. No error was displayed.

Windows task manager has a idea64 process running.

when I launched idea.bat below error appeared.

Picked up JAVA_TOOL_OPTIONS: -agentlib:jvmhook
Picked up _JAVA_OPTIONS: -Xbootclasspath/a:"C:\Program Files (x86)\HPE\Unified F
unctional Testing\bin\java_shared\classes\jasmine.jar"
18:56:04:270 >> Loading HP UFT Java Support (version 14.3.0.0) (JetBrains s.r.o,
1.8.0_202-release)

Start Failed: Internal error. Please report to http://jb.gg/ide/critical-startup
-errors

java.lang.NoClassDefFoundError: org/apache/xerces/parsers/DOMParser
at com.mercury.ftjadin.utils.xmlParsing.DomParserFactory.run(Unknown Sou
rce)
Caused by: java.lang.ClassNotFoundException: org.apache.xerces.parsers.DOMParser

at java.lang.ClassLoader.findClass(ClassLoader.java:530)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at com.mercury.javashared.agentloader.AgentClassLoaderJava2.loadClass(Un
known Source)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
... 1 more