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Why do I have a shared file within Silk Central:- C:\ProgramData\SilkCentral\Working

MigrationDeletedUser

This working folder is only used for the Demo project that comes with silk central. The "Demodata" folder that you see here is a UNC path that is set up to use this location from a Source Control of the Demoproject. Therefore, if you are not using…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Configuring Silk Central Clients

MigrationDeletedUser

Configuring Silk Central Clients To Setup the Silk Central Clients: Go to Instance Administration page Click the “Login URL” beside this instance to go to the login page Login as the “Sysadmin” user of the system to access the System Administration…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
'Retrieving links failed' error

MigrationDeletedUser

This issue can occur on the Traceability tab of Silk Central. It can occur when the default NGINX port is changed from 19120 to another value in the nginx.conf file located here: C:\Program Files (x86)\Silk\Silk Central 17.0\instanceadministration\nginxFiles…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
SCTM LDAP User Configuration Settings

MigrationDeletedUser

After an LDAP server has been created, the security enabled for users in SCTM must be reviewed. Within the screenshot below, there is an option named " Mixed mode authentication (LDAP) " within the Login Data section. If this is not enabled, then…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Screenshots/Video Caputuring while using Terminal Server

MigrationDeletedUser

For Screenshots/Video Caputuring, Java needs to be available in the user session on the terminal server. Screenshots Screen capturing should work on Windows Server systems as soon as Java is available. Installing Java on the client machine is not necessary…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
HTTP Error 404.13 - Not Found

MigrationDeletedUser

This error will appear when importing a large Silk Central project and using IIS on your server. This error is caused by a limit within IIS. Use the following steps to change the limit settings within IIS. Open the Internet Information Services…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Configuring LDAP server in SCTM

MigrationDeletedUser

Silk Central LDAP integration supports plain-text authentication and SSL authentication. Your directory service must either allow anonymous queries or a user with read rights on the directory must be provided. This means that within the BindDN field…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Load Balancing Servers in SC17

MigrationDeletedUser

On Machine 1 – Main Application/Frontend Server On Machine 2 – Frontend Server only --------------------------- On Machine 2, do the following: Open Silk Central Instance Manager Stop the Services you do not need. (eg Application,Chart servers…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Enable SSL Setup in SC 17

Hubert Inreiter

To enable SSL on Silk Central 17 and newer versions: 1. Copy the certificate and key to the frontend server machine 2. Edit the file nginx.conf.template in C:\Program Files (x86)\Silk\Silk Central 17.0\instanceadministration\nginxFiles\conf Since…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Exporting filtered test cases does not work in Tests > Details View

MigrationDeletedUser

It is not possible to export filtered test cases in the Details View. The Download as XLSX option from the Test Grid View is the way to export filtered test cases. There are no plans to change this in the Details View as of Silk Central 16.0. This enhancement…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Execution server is already used by application server on host error

MigrationDeletedUser

This error can occur when you are changing an execution server from one environment to another on Silk Central. Please see the below steps to delete execution server associations on the original machine without using Silk Central. This is useful if…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
VersionOne Integration - Test Task could not be created in SCTM

MigrationDeletedUser

When attempting to synchronise VersionOne test tasks to Silk Central, you may receive an error message in your Silk Central log files stating that your 'Test Task could not be created in SCTM'. In order to resolve this issue, please ensure that you…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
An unexpected error occurred: Incorrect syntax near the keyword 'end'

MigrationDeletedUser

Issue occurs if the following steps are used: Attributes are created within a single-selection list with elements that have no weights. The Attribute is applied to a test: Go to Tests Assign Attribute to test Value assigned is my_first_element_in_list…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Disabling Email Notifications for Execution Server Issues

MigrationDeletedUser

Email notifications can be disabled from Silk Central Test Manager GUI. Steps To do this, use the steps below: Go to Administration Select Execution Environment Select an execution server Click Edit Click on Advanced Change the "Responsiveness…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
java.sql.SQLException: Login failed.

MigrationDeletedUser

Errors may appear when running a report: An exception occurred during processing. Please see the following message for details: Cannot open the connection for the driver: org.eclipse.birt.report.data.oda.jdbc. org.eclipse.birt.report.data.oda.jdbc.JDBCException…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Return Silk Central Test Manager users and their assigned roles

MigrationDeletedUser

There is no pre-written report that will return a list of Silk Central Test Manager users and the roles they are assigned to. This information is retrieved from the following tables: SCC_Roles, SCC_UserGroupRoles and SCC_Roles. Please note that access…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
SQL Advanced Query Security for 3rd Party Clients

MigrationDeletedUser

When dealing with multiple 3rd party clients, security is important within the Advanced Query Builder The best solution is to prevent security issues occurring or misuse of SQL queries. By disabling some settings within System Administration you can…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Silk Central - Missing Tests in Gridview

MigrationDeletedUser

If tests do not show in Grid View, this could be an issue with the snapshot isolation or the LQM Updater within the database. Tests get deleted while the LQM updater is running due to some invalid test plan node-ids in the project history (TM_ProjectHistory…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Checking IIS is being used for SCTM

MigrationDeletedUser

The steps below allow you to check if IIS is being used. Open the start menu Open the IIS console Go to the IIS configuration settings menu option. Go to the node "Web Sites" in the panel. Go to the "ISAPI Filters" section. Check for an…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
View all Defects in Silk Central Test manager

Lisa Johnston

There are two options to show all know defects.: You can create your own custom reports with SQL using our ‘Create New Report’ function. Reports > Details View > New Child Report Or You can add a panel to your dashboard that will allow you…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
SilkCentral Fatal Error for Data Driven Tests

MigrationDeletedUser

Error Message: Unable to locate C:\_SilkTestProjects\_FilenServe\FilenServeFrame.inc error. Issue Explained The SilkTest Classic script functions correctly stand alone with data driven tests. Your frame.inc file exists in the correct place. When…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Special Characters in Data driven Sheet

MigrationDeletedUser

When using a Microsoft Excel sheet for data driven tests, you may come across problems with SCTM recognising special characters when uploading the template. These can be characters such as: - = [ ] \ ’ ; / . , ~ ! @ # $ % ^ & * ( ) _ { } | ” : ? …
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Running Silk Performer tests using Datasource

MigrationDeletedUser

Below are the steps to set up Silk Performer tests to run in Silk Central Test Manager (SCTM) using a Datasource. 1) Setting up DataSource: Create a project within Silk Performer. Create tests within this project. (e.g browser tests to google…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
"Default Execution Server" Dropdown Missing

MigrationDeletedUser

The drop-down is missing because it has been hidden. Its visibility is set within a configuration file in the Silk Central folder To make this drop-down visible again: Go to the FrontendServer installation directory, e.g. C:\Program Files (x86)…
- over 3 years ago
- OpenText Silk Central
- Silk Central Tips
Silk Central MSSQL Server Recommendations

Heather Caldwell

Silk Central relies on a relational database for storing its data. A well sized and maintained DBMS can significantly impact system performance. This blog post introduces some recommendations for a Microsoft SQL Server-based installation of Silk Central…
- over 2 years ago
- OpenText Silk Central
- Silk Central Tips

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Silk Central Tips

Why do I have a shared file within Silk Central:- C:\ProgramData\SilkCentral\Working

Configuring Silk Central Clients

'Retrieving links failed' error

SCTM LDAP User Configuration Settings

Screenshots/Video Caputuring while using Terminal Server

HTTP Error 404.13 - Not Found

Configuring LDAP server in SCTM

Load Balancing Servers in SC17

Enable SSL Setup in SC 17

Exporting filtered test cases does not work in Tests > Details View

Execution server is already used by application server on host error

VersionOne Integration - Test Task could not be created in SCTM

An unexpected error occurred: Incorrect syntax near the keyword 'end'

Disabling Email Notifications for Execution Server Issues

java.sql.SQLException: Login failed.

Return Silk Central Test Manager users and their assigned roles

SQL Advanced Query Security for 3rd Party Clients

Silk Central - Missing Tests in Gridview

Checking IIS is being used for SCTM

View all Defects in Silk Central Test manager

SilkCentral Fatal Error for Data Driven Tests

Special Characters in Data driven Sheet

Running Silk Performer tests using Datasource

"Default Execution Server" Dropdown Missing

Silk Central MSSQL Server Recommendations

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