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PVCS VM Get issue.

Hi,

We have Serena VM v8.5.2.0 on an AIX server.
While running pcli get i am getting failed to read from archive error.
It works with pvcr user,but not with other users.
Details below:

/usr/serena/vm/aix/bin/pcli get -prXXXX -o -z -q -a/xxx/xx/ -rXXXLABEL /FilePath

Serena PVCS Version Manager (PCLI) v8.5.2.0 (Build 111) for AIX/RS-6000
Copyright (C) 1985-2014 Serena Software. All rights reserved.
Error: /FilePath: Serena PVCS Version Manager could not read the information stored in the archive "FilePath-arc". Please contact your Serena administrator for further assistance.

Let me know if any additional information is required.

rgds,
Santhosh.
Parents
  • 0  
    Hi Shantosh,

    If it affects some users but not others this is either a setuid issue, a File Server Client Cache issue or something involving whatever process is being used to access the archives, if not File Server.

    To help get an idea what might be going on, what does:
    /usr/serena/vm/aix/bin/vmsetsuid -verify

    return?
    What is in the .islvrc file in the pvcs user's home directory with respect to pvcs.fileserver.path=?
    What is in the .islvrc file in the failing users' home directories with respect to pvcs.fileserver.path=?
    What are the permissions and ownership on all of these .islvrc files, as well as the home directories they are contained in?
    What do you have in the file /usr/serena/vm/common/bin/aix/nfsmap?

    Thanks,

    - Richard.
Reply
  • 0  
    Hi Shantosh,

    If it affects some users but not others this is either a setuid issue, a File Server Client Cache issue or something involving whatever process is being used to access the archives, if not File Server.

    To help get an idea what might be going on, what does:
    /usr/serena/vm/aix/bin/vmsetsuid -verify

    return?
    What is in the .islvrc file in the pvcs user's home directory with respect to pvcs.fileserver.path=?
    What is in the .islvrc file in the failing users' home directories with respect to pvcs.fileserver.path=?
    What are the permissions and ownership on all of these .islvrc files, as well as the home directories they are contained in?
    What do you have in the file /usr/serena/vm/common/bin/aix/nfsmap?

    Thanks,

    - Richard.
Children
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