Hi Shantosh,

If it affects some users but not others this is either a setuid issue, a File Server Client Cache issue or something involving whatever process is being used to access the archives, if not File Server.

To help get an idea what might be going on, what does:

/usr/serena/vm/aix/bin/vmsetsuid -verify

return?
What is in the .islvrc file in the pvcs user's home directory with respect to pvcs.fileserver.path=?
What is in the .islvrc file in the failing users' home directories with respect to pvcs.fileserver.path=?
What are the permissions and ownership on all of these .islvrc files, as well as the home directories they are contained in?
What do you have in the file /usr/serena/vm/common/bin/aix/nfsmap?

Thanks,

- Richard.

Hi Richard,

Thank you so much for your update.
Checkout works only for user pvcs.

Below is the pvcs.fileserver.path value in .islvrc for pvcs as well as non working user.

pvcs:
pvcs.fileserver.path=/usr/serena/vm/common/bin/aix/servers.ini

not working user:

pvcs.fileserver.path=/usr/serena/vm/common/bin/aix/servers.ini

Below file permissions:

pvcs:

pvcs@server1/usr/serena> ls -lrt .islvrc
-rw-r--r-- 1 pvcs pvcsgrp 297 Jul 20 07:47 .islvrc

not working user:

nw@server01/home/nw> ls -lrt .islvrc
-rw-r----- 1 nw nw01 2586 Aug 18 2013 .islvrc

/usr/serena/vm/common/bin/aix/nfsmap seems to be empty.

# The following are examples of entries into this file:
# M /product/dev
# "\\ralenws1\vol2 abc" /product/dev
# \\ralenws1\sysvol /product/dev2

Please let me know if you want more info.

rgds,
Santhosh.

i installed v8.6 and issue is resolved.:)

Hi Santhosh,

Glad to hear that you managed to solve the problem by upgrading VM.

Based on the information you shared, it was likely a change in setuid mode between the old and the new installation what ultimately solved the problem, but it's great that you're up and running!

Kind regards,

- Richard.