Hi everyone,
I just want to ask if I can modify or edit a default validation?
The validation is already used in many request types so Im just thinking of editing it only instead of creating a new one.
Thanks in advance to who will answer.
Cybersecurity
DevOps Cloud
IT Operations Cloud
If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it! Learn more.
Hi everyone,
I just want to ask if I can modify or edit a default validation?
The validation is already used in many request types so Im just thinking of editing it only instead of creating a new one.
Thanks in advance to who will answer.
Hi Bryan,
If by "default" you mean "built-in", then no, you're not supposed to modify it as it should be read-only in the workbench. We know that some customers/partners have modified the built-in validations by editing the SQL directly in Database, but these changes will be overridden on every PPM upgrade, and the custom value will override any possible fix or modification that is part of the product - and create issues that will not be supported as they result from custom modifications.
So we strongly suggest you to copy the built-in validation and modify the copy to meeting your requirements. You will have to modify many request types to use the new validation, but if you upgrade to PPM 24.3 you will have a Web UI to edit request types that makes using a different validation for a field very easy.
Hi Bryan,
If by "default" you mean "built-in", then no, you're not supposed to modify it as it should be read-only in the workbench. We know that some customers/partners have modified the built-in validations by editing the SQL directly in Database, but these changes will be overridden on every PPM upgrade, and the custom value will override any possible fix or modification that is part of the product - and create issues that will not be supported as they result from custom modifications.
So we strongly suggest you to copy the built-in validation and modify the copy to meeting your requirements. You will have to modify many request types to use the new validation, but if you upgrade to PPM 24.3 you will have a Web UI to edit request types that makes using a different validation for a field very easy.
Thanks for the confirmation, Etienne. We are planning to do the upgrade to the latest version and will just follow your recommendation.