• Work Plan Date Format

    Hi, We have PPM 24.3 installed at outr customer. What is setting the work plan date formats because we have different formats per user on the same environment. Application is running on Linux (RHEL7) Here is an example of one format: Another…
  • Nothing happens when saving a changes in PPM workplan task

    Hi everyone, I have a PPM workplan and I am trying to change the status one of its tasks. But when I clicked Save, the original status of the task remained and nothing happened to the change I wanted to do. I have these error in the serverlog…
  • work_plan_default_columns parameter

    We noticed that columns mentioned in work_plan_default_columns parameter only apply to the default view. We need to expand this and apply work_plan_default_columns values to all the views and not just the default view. Is that something we can achieve…
  • Work Plan resource assignment indicator or notification the resource is overallocated.

    Hi, The custom assigns resources to the work plan tasks directly. No Staffing Profile is used for the customer implementation currently. The requirement from the customer: " if a PM assigns himself (or other resources) on the work plan to more than…
  • Disable task addition when Project is put "On Hold"

    Hi Team, Is there a way to disable the ability to add tasks in the workplan when the project is on hold
  • Can we disable the "Delete Work Plan" option for a Project Type

    Hi, Our customer wants the project manager to not be able to delete a work plan without actuals from their projects except for the PMO team. I checked the PPM documentation on the "Delete Work Plan" option and could not find anything that allow…
  • Passing a token to SetWorkplanStatus

    Hello Community, Has anyone had success with passing a token to SetWorkplanStatus? We have an issue that occurs intermittently where the workplan status is not set to complete when the project is closed through the workflow. Oddly enough the execution…
  • PPM Task hours restriction in 9.62

    Hi Team, Is there a way to restrict Time charging once it exceeds/reaches assigned hours to a Task? For example Task A assigned to 3 developers with 100 hours, PPM should not allow to charge more than 100 to that task.
  • PPM Project Work Plan sync with ALM Octane Tasks - Actuals

    Hi, Our customer is testing the Out of the Box PPM Project Work Plan task integration with ALM Octane. I have questions on how the Actuals are synced between PPM and Octane when the Octane users are capturing invested hours. As per screenshot…
  • Workplan - Actual Finish default settings

    Hi All, Is there any settings available to modify the default behavior when it comes to actualizing a task. In quick View - When you change the task status to complete, actual finish date is automatically set to Schedule finish date. If you schedule…
  • staffing profile and work plan not available after PPM upgrade 9.2 -> 9.3.0003

    Hi All. I have to upgrade PPM from 9.22 to 9.66. Now I'm in 9.32.0003 Now any staffing profile + any work plan are NOT available for all users, including the PPM admin user. Also the creation of new item is NOT allowed. Please see the "empty screen…
  • How to copy resources while copying task.

    Is there a way to copy resources while copying the task within the workplan. We are on 9.62 and while we copy task the resources do not get copied and need to be added manually all over again. Any help appreciated.
  • Work Plan View dropdown Delays when in scheduled view

    Good day, We have upgraded our Development and QA environments to PPM 9.64. In the work plan, scheduled view. When I have clicked the save button, then click the View dropdown there is a delay for the dropdown to display the values in the dropdown list…
  • MPP error when uploading the work plan into PPM

    The user downloaded a work plan template as mpp file. The user follow the following process to update the offline mpp file and then upload back into PPM: The PM updates the schedule offline using the offline templates/ own schedule Within summary tab…
  • Calculate Financial Summary Labor Forecast from workplan

    Hi, Please find the attached screenshots of the project settings, workplan, financial summary pages. How do we enable such that the labor forecast in financial summary is calculated based on the workplan planned labor costs instead of using a staffing…
  • PPM Support Tip: To enable Microsoft IIS with PPM 9.30, make sure to allow double escaping

    To enable Microsoft Internet Information Services with PPM Center version 9.30, make sure to allow double escaping. Check the Allow double escaping setting is correct by following these steps: a. Open Internet Information Services (IIS) Manager. b. Select…
  • PPM Support Tip: Wrong Activity/Role/Resource Field updated in Work Plan

    When entering a valid value a Work Plan's Activity/Role/Resource Field, the row immediately after that Field updates with the same value Steps to Reproduce: 1. create Project/Work Plan/and 3 Tasks in it. 2. create Activity 'act1', which is enabled for…
  • PPM Support Tip: When retrieving Actuals in Microsoft Project (MSP), do not filter out all Tasks

    To reproduce the issue: 1. Create a Project, create Work Plan, add Tasks, in Project Settings set Integration Mode to 'Control Shared' 2. Open MSP client, and open the Work Plan 3. Click on one column in the Work Plan, filter out all Tasks, there are…
  • PPM Support Tip: Workaround when error deleting Work Plan

    When a Work Plan is created from a Template which defines Predecessors without scheduling, unable to delete Work Plan. Will see error like "org.hibernate.ObjectDeletedException: deleted object would be re-saved by cascade" or "Error message: A database…
  • PPM Support Tip: "HUH?" is used when a Task's Name is Null

    A new KCS article was published: KM00580539. When trying to open a Work Plan with a Primary Task's Name of "HUH?", get a NullPointerException Customer reported an issue where for a Project they can see the topmost Work Plan Task gets a default name "HUH…
  • PPM Support Tip: When a Task is selected, the line becomes blank and no changes can be saved

    A new KCS article was published: KM00567562 A Project Manager could not edit a line in a Work Plan. Error message in the serverLog.txt file: "Message: 'this.getVisibleField()' is null or not an object Line: 134 Char: 4 Code: 0 This issue was resolved…
  • PPM Support Tip: Regression in 9.21 for Milestone Finish Dates when Actual Effort is 0

    A new KCS article was published: KM00481986 When setting an Actual Finish date for a Milestone, the Actual Start Date is displayed instead on the Schedule tab and Actual Finish column on the View Work Plan page Steps to reproduce: - Create a Project and…