Hi,
I have request command that executes on the "After Save" event. The timeout is 120 seconds for that command which does some automation tasks using REST API requests.
I get the error message:
I found the DEFAULT_COMMAND_TIMOUT parameter and not sure if I change this parameter by increasing the timeout to 120, will resolve the error message.
I also see that there was a previous question about 8 years ago with the following response on a similar question. Is this still valid or not?:
Stop the PPM instance
Delete the folders /tmp and /work located under <PPM_HOME>/server/<SERVER_NAME> for each node
Add (or edit if exists) the following lines to your server.conf:
SYNCH_EXEC_INIT_WAIT_TIME=2
SYNCH_EXEC_MAX_POLL_TRIES=10
SYNCH_EXEC_POLL_INTERVAL=5
Save it and run sh kUpdateHTML.sh
Start the PPM instance
Your assistance in this matter is highly appreciated.
Regards,
Alfred Puth
iOCO: Senior PPM Consultant