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Knowledge Doc: LoadRunner proxy recording does not record any events due to NTLM authentication

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Environment


LoadRunner Professional (LRP) 24.1 P2

Virtual User Generator(VuGen) 24.1 P2


Situation

VuGen has issues recording events when LR proxy recording is enabled

 
Cause

There are 2 layers of authentication NTLM and SSO

With LR proxy recording, NTLM authentication is not handled leading to failures and subsequent SSO authentication does not prompt for user input.

  • When a server requires NTLM, LR proxy recording will provide the "current windows account" as the default credentials. This will by default does not launch the NTLM authentication window during recording.
  • If the server does not accept the default Windows user, however, accepts a different user, the NTLM pop up is necessary during the recording to enter a different credentials. For LR proxy recording, a fix is needed.
  • With respect to Hook level recording (non LR proxy recording) NTLM authentication window pop up is provided during recording , if the server required non-default windows user. This gives script creator an option to enter non-default windows user during recording. Hook level recording works without any fix.

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