Error running Cross with Result in LRP 24.3 Analysis

We are testing LRP 24.3 on Windows 10.  We receive error while using Analysis app after opening Cross with Results, adding results and clicking OK.. Message is:

The changes you requested to the table were not successful because they would create duplicate values in the index, primary key, or relationship.  Change the data in the field or fields that contain duplicate data, remove the index, or redefine the index to permit duplicate entries and try again.

When we clear the error, the analysis is displayed.  Exporting the summary page is incomplete.  This works OK in LRP 2021 R1.

Is there any way to fix this?

Thank you.

  • Suggested Answer

    0  

    Hi,

    Apologies for the delayed response. I tried on my end but do not reproduce the issue in Analysis with cross with results option. I can open it fine in Analysis 24.3. 

    Pls try using MS Access DB for Analysis and analyze results again. If it still causes any issue, pls open a support ticket and attach the full results folder along with the error screenshot so we can assist further

    This needs to be worked outside the scope of this community

    Thanks,

    Opentext Support

  • 0 in reply to   

    Hello Ravi,

    I did open a support ticket and we are in the process of reinstalling LoadRunner. 

    Thank you very much for your time and advice.  

  • 0 in reply to 

    Between versions 21 and 24 (8 or 9 full releases) there are a number of changes in Analysis, both on the surface and 'behind the scenes'.
    Is either side of this (the legacy or the new LR) using a customized Analysis or Reporting Template? 
    Legacy templates sometimes get thier fields deprecated, and stop working.


    Even with default templates, the Requirements of 'Default' may shift. New versions may have requirements that have no reference in the legacy, preventing bringing legacy results 'forward' for cross-analysis.

    Best of Luck in your Search for an answer!
    Robin Haynes