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loadrunner controller crash after starting the scenario

Yves bertrand Ghomdin daleu

Hello,

i am trying to start a scenario , but after starting it , controller closes . i have also an Error dispayed on scenari status ( Registration failed : could not register  this client---check the --resultpath argument)

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  • Verified Answer

    +1  

    Hello,

    What's your LR's version? Please have a try with the below steps if you are using 2023:

    stop data service 

    backup <Installation folder>\orchidtmp\influxdata folder and rename it.

    start data service

    Please note all existing online graph data will be lost.

    Thanks

    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button

  • 0 in reply to   

    Hello,

    I have similar issue. In the Scenario status pane there is -1 errors before any scenario started. It remians through whole scenario run.

    When clicking on it the same error is displayed.

    I've tried your solution but it didn't help. Do you have any ideas how to fix it?

    Thank you in advance.

  • 0 in reply to 

    Hi Daniel

    Tina Tong solution was worked for me, i just elaborated his solution further let me if  its not work for you

    Step 1 :Press Win+R type Services.msc find "LoadRunner Data Service" Stop this service 

    Step 2 :Navigate and backup C:\Program Files (x86)\Micro Focus\LoadRunner\orchidtmp\influxdata

    Step 3: Rename folder C:\Program Files (x86)\Micro Focus\LoadRunner\orchidtmpp\influxdata   

    Step 4: Start the LoadRunner Data Service

Reply
  • 0 in reply to 

    Hi Daniel

    Tina Tong solution was worked for me, i just elaborated his solution further let me if  its not work for you

    Step 1 :Press Win+R type Services.msc find "LoadRunner Data Service" Stop this service 

    Step 2 :Navigate and backup C:\Program Files (x86)\Micro Focus\LoadRunner\orchidtmp\influxdata

    Step 3: Rename folder C:\Program Files (x86)\Micro Focus\LoadRunner\orchidtmpp\influxdata   

    Step 4: Start the LoadRunner Data Service

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