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Knowledge Doc: Not able to create NV Insights Report: Exception was raised when calling event-notify Vuser function in extension NVReportExt.dll: System Exceptions: EXCEPTION_ACCESS_VIOLATION with Vugen

Heather Caldwell
 
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When running a script with VuGen, it is not able to create NV Insights report and throws out the error message: Exception was raised when calling event-notify Vuser function in extension NVReportExt.dll: System Exceptions: EXCEPTION_ACCESS_VIOLATION

Environment

LoadRunner Professional 

Situation

When running a script with VuGen, it is not able to create NV Insights report and throws out this error message:

Exception was raised when calling event-notify Vuser function in the extension NVReportExt.dll: System Exceptions: EXCEPTION_ACCESS_VIOLATION 

Cause

NV on the VuGen/LG machine was not installed properly or not running properly.

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