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Knowledge Doc: UFT One affected by a Windows update

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Some Windows updates (for example from 101803 to 101903) affect the installed UFT One program and prevent UFT One from working properly.

Environment

UFT One 23.4 and 24.2
 

Situation

Windows updates, particularly significant ones like moving from version 101803 to 101903, can disrupt the functionality of installed software, including UFT One.
These updates may introduce changes that cause UFT One to malfunction or stop working properly.
Verifying UFT One’s compatibility with the new Windows version is recommended before proceeding with the update.
Testing the update in a non-production environment can help identify potential issues.
 

Cause

The Windows update deletes some registry keys required by UFT One.

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