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LRE2023 - Test Run: no Transactions and no Dashboard Graphs

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Issue:

Immediately after the migration to version 2023 (from version 2022R2) we can’t run any tests as expected.

If a test is executed there are:

  • No (passed) transactions in the summary window.
  • No Transactions in the Transactions tab of the Test Run page.
  • Dashboard/Graphs view stays completely empty or shows empty Graphs.  For some Tests the Graphs are not shown at all.
  • The window to select the possible Graphs stays completely empty and offers no Graph to select.
  • After the test is completed/stopped you see the error “Failed to load results”.

Workaround:

On each/the specific Controller with the issue

  • Stop LRE Data service
  • rename or delete the folder
    ren <Installation folder>\orchidtmp\influxdata influxdata.old
  • start LRE Data service

Attention: You will lose all existing online graph data for tests executed with this Controller. You will see the data just in the result files.

From now on you can run the Test with the modified Controller(s) and LRE works as expected.

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  • After upgrading to "LRE 24.3", we observed the same issue. Renaming or deleting the "influxdata" folder did not work. What we found was that in the test editor > Test Options > Collate > Collate results "During test run" was checked. We changed it to "At end of test run" and everything works now. All graphs and transactions show in HTML and downloaded results. Not sure if this is a bug, or something getting blocked on the backend. Nothing in the logs. It was working in LRE 2021 R2. Hope this helps someone else.

  • I am using OpenText LoadRunner Professional Community Edition Version CE24.1 in LoadRunner Controller components while test execution i don't see  below items

    • No (passed) transactions in the summary window.
    • No Transactions in the Transactions tab of the Test Run page.
    • Dashboard/Graphs view stays completely empty or shows empty Graphs.  For some Tests the Graphs are not shown at all.
    • The window to select the possible Graphs stays completely empty and offers no Graph to select.
    • Error is always shows -1

    After load test completed in Analayis al the transaction passed with no error

  • Hello, 

    Reviewed the details and I'd like to ask if you have ran the reconfigure host after the LRE Host was upgraded?

    We've tested the above scenario of upgrading on top of previous LRE version with several beta/ early adopter customers and also in our QA cycles - with no such issue, so it should be better investigated first on your  LRE environment.

    I'll contact you directly for review. 

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