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Support Tip : What is the value for DimensionsStart registry key

Tina Tang

Q: After install/uninstall/reinstall Dimensions CM server, Dimensions CM Listener Service fails to start. There is an event message with information level "MDHDSV0004648E listener failed to start - start key Software\Serena\Dimensions\14.7.0\DimensionsStart…
- 5 days ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: SecurityException and DmValidation.properties Configuration Issues in Dimensions CM

Heather Caldwell

This article addresses a common issue encountered in Dimensions CM Desktop Client, specifically when a SecurityException is raised during the build process. The error is related to read/write access being denied for files in specific directories. The…
- 2 months ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: Fails to get files after moving Dimension CM to a new server

Heather Caldwell

Following the KM000003465 to move DiM CM to a new server, after finishing, it cannot get files on the new server. Environment Dimensions CM 14.x Situation Following the KM000003465 to move DiM CM to a new server, it cannot get files on the new…
- 2 months ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: Dimensions CM desktop client 14.7 updates Items related to a Request with the wrong revision

Heather Caldwell

When updating items related to a request, DiM CM updates the wrong file version. Environment Dimensions CM desktop client 14.7 Situation When updating items related to a request, DiM CM updates the wrong file version. More details are described…
- 3 months ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: Export specific environment information from DA

Heather Caldwell

Environment DA 6.4 Situation The customer wants to export all the components and applications installed in a given environment. From the screen "Management > Environments > Inventory" we can obtain and display environment information, but there…
- 5 months ago
- OpenText Dimensions CM
- Dimensions CM Tips
[Support Tip] Why there is an “ORA-00942: table or view does not exist” error while launching build even the view does exist?

Tina Tang

Q: “ORA-00942: table or view does not exist” error occurs to below SQL when launching build: DBIO: ACTUAL SQL SELECT A.AREA_ID, ND.LOGNODE_NAME FROM cm_typical.AREA_CATALOGUE A, PCMS_SYS.LOGICAL_NET_NODES ND WHERE AREA_UID = :I1 AND A.NETWORKNODE_UID…
- 8 months ago
- OpenText Dimensions CM
- Dimensions CM Tips
Support Tip: How to update the Common Tomcat with later versions (of the same release) to address reported vulnerabilities.

Felix Dowuona

You can update the Tomcat 9.0 runtime bundled with Dimensions CM 14.6 to a later 9.x version from Apache (download at https://tomcat.apache.org/download-90.cgi ) using the steps published here (See article footnotes for older releases)
- over 1 year ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: How to Create User Report For Microsoft SQL Server

Heather Caldwell

On page 31 of “Dimensions CM Reports Guide”, there is an example for creating a new user report in Dimension CM for Oracle database. The article includes an example script for Microsoft SQL Server. Full article: https://portal.microfocus.com/s/article…
- over 1 year ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: Araxis Merge reports it is out of date and cannot be used

Heather Caldwell

Merge.exe reports it is out of date and cannot be used. There is a pop up error code= 1260 when trying to merge item files without administrative rights. Full article: https://portal.microfocus.com/s/article/KM000016128
- over 1 year ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: Connect Action and Promote to associate the Status and Stage ID

Heather Caldwell

After changing the status through action, the stage ID should be changed simultaneously by running the promote function. The status and stage ID should be associated with each other. Full article: https://portal.microfocus.com/s/article/KM000016281
- over 1 year ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: Log in Failure: The request for tokens with capacity-1 is not available to issue for feature 101450:1

Heather Caldwell

A Dimensions CM installation using AutoPass named licensing may return the following error for some users when they launch multiple clients on the same machine: Log in Failure: The request for tokens with capacity-1 is not available to issue for feature…
- over 1 year ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: Error during Serena License Manager(SLM) installation "./lmfunction: .... Permission denied"

Heather Caldwell

The error "/lmfunction: line 1246: /tmp/lminst.71336/mlserver_inst_linux.zip.run: Permission Denied. Extract of /tmp/lminst.71336/lmserver_inst_linux.zip.run failed!" occurs during the SLM Installation process. Full article: https://portal.microfocus…
- over 1 year ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: Error at Dimensions Desktop Client v14.5.2

Heather Caldwell

When clicking on any button on Desktop Client, this error message occurs: "InternalSuperQuery::addOrder failed to find attribute map entry in admschema.xml for Class:134217728 attr_no:-201scope:merant.adn.dimensions.objects.WorkSet scopeUid:1" After clicking…
- over 1 year ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: Failed to install webtool

Heather Caldwell

When installing webtool in the machine,it fails with below error: "The system administrator has set policies to prevent this installation." Full article: https://portal.microfocus.com/s/article/KM000014172
- over 1 year ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: Configuring read only access to Dimensions CM

Heather Caldwell

It may be necessary to provide read only access to a Dimensions CM system for some users. This article explains how to configure. Full article: https://portal.microfocus.com/s/article/KM000016753
- over 1 year ago
- OpenText Dimensions CM
- Dimensions CM Tips
Support Tip: Use groups to quickly grant, (or enforce), read access to a product

Felix Dowuona

You can pre-configure groups in Dimensions CM to grant access or enforce restrictions simply by adding users to them. See https://portal.microfocus.com/s/article/KM000016753 for how to configure read-only access
- over 1 year ago
- OpenText Dimensions CM
- Dimensions CM Tips
Support Tip:: Preventing non-dmemail notifications for unsubscribed events

Felix Dowuona

Set the below variable in the Dimensions CM server dm.cfg file and restart to prevent mail notifications for events without any mail subscribers DM_DISABLE_MAILRUN Y
- over 1 year ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: After Listener is restarted, concurrent users no longer able to log in, error "No licenses available"

Heather Caldwell

Although everything is running smoothly, after the Listener service is restarted, concurrent users are no longer able to login. Named users can login but not concurrent users. Concurrent users will see an error such as "No licenses available". In addition…
- over 1 year ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: Is there a way to find the conflicting item revisions?

Heather Caldwell

When getting a large number of items and item revisions, is there a way to find the conflicting item revisions? Full article: https://portal.microfocus.com/s/article/KM000015722
- over 1 year ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: Dimensions CM dmemail process not running after the Dimensions Listener is started

Heather Caldwell

In some cases, the dmemail process may not start when the Dimensions Listener Service is started. This issue generally appears on Windows Servers. Errors in the email log files are similar to the following: DMEMAIL: EML0011101D auto: dmemail autoscheduling…
- over 2 years ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: DMCM: Validation groups do not autofill attributes correctly in 14.5.3 GA Web Client

Heather Caldwell

When attributes sharing a multi-column valid set are configured with a validation group, autofilling of attribute values in the web client does not work correctly under certain conditions. Full article: https://portal.microfocus.com/s/article/KM000…
- over 2 years ago
- OpenText Dimensions CM
- Dimensions CM Tips
Knowledge Doc: How to block access to users running a Desktop Client version lower than the Dimensions server version

Heather Caldwell

This article explains how users can be blocked away from Dimensions server if they are using a lower Desktop Client version, than Dimensions server version. Full article: https://portal.microfocus.com/s/article/KM000009321
- over 2 years ago
- OpenText Dimensions CM
- Dimensions CM Tips
Support Tip: Prevent connections from old clients to your Dimensions CM Server

Felix Dowuona

You can add DM_REJECT_OLDER_CLIENTS to the server dm.cfg to prevent older clients from connecting successfully to your server. A rejected client will receive the message " The version of your Dimensions CM client is older than the version of the server…
- over 2 years ago
- OpenText Dimensions CM
- Dimensions CM Tips
(DMCM) Support Tip: What's new in Dimensions CM 14.6

Felix Dowuona

See link below for new features in Dimensions CM 14.6. What's new in 14.6 (microfocus.com)
- over 2 years ago
- OpenText Dimensions CM
- Dimensions CM Tips
(DMCM) Support Tip: Enable Dimensions CM command auditing

Felix Dowuona

Setting DM_AUDIT_CMD_USAGE to true in the Dimensions CM server dm.cfg will record a summary of all user commands to the database. This can be queried via the PCMS_COMMAND_STATISTICS view.and provides the following information: The Dimensions command…
- over 2 years ago
- OpenText Dimensions CM
- Dimensions CM Tips

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Dimensions CM Tips

Support Tip : What is the value for DimensionsStart registry key

Knowledge Doc: SecurityException and DmValidation.properties Configuration Issues in Dimensions CM

Knowledge Doc: Fails to get files after moving Dimension CM to a new server

Knowledge Doc: Dimensions CM desktop client 14.7 updates Items related to a Request with the wrong revision

Knowledge Doc: Export specific environment information from DA

[Support Tip] Why there is an “ORA-00942: table or view does not exist” error while launching build even the view does exist?

Support Tip: How to update the Common Tomcat with later versions (of the same release) to address reported vulnerabilities.

Knowledge Doc: How to Create User Report For Microsoft SQL Server

Knowledge Doc: Araxis Merge reports it is out of date and cannot be used

Knowledge Doc: Connect Action and Promote to associate the Status and Stage ID

Knowledge Doc: Log in Failure: The request for tokens with capacity-1 is not available to issue for feature 101450:1

Knowledge Doc: Error during Serena License Manager(SLM) installation "./lmfunction: .... Permission denied"

Knowledge Doc: Error at Dimensions Desktop Client v14.5.2

Knowledge Doc: Failed to install webtool

Knowledge Doc: Configuring read only access to Dimensions CM

Support Tip: Use groups to quickly grant, (or enforce), read access to a product

Support Tip:: Preventing non-dmemail notifications for unsubscribed events

Knowledge Doc: After Listener is restarted, concurrent users no longer able to log in, error "No licenses available"

Knowledge Doc: Is there a way to find the conflicting item revisions?

Knowledge Doc: Dimensions CM dmemail process not running after the Dimensions Listener is started

Knowledge Doc: DMCM: Validation groups do not autofill attributes correctly in 14.5.3 GA Web Client

Knowledge Doc: How to block access to users running a Desktop Client version lower than the Dimensions server version

Support Tip: Prevent connections from old clients to your Dimensions CM Server

(DMCM) Support Tip: What's new in Dimensions CM 14.6

(DMCM) Support Tip: Enable Dimensions CM command auditing

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