In our organization, we manage a quite high volume of requests (about 3000 per year). Each request has to be created manually, usually by populating several attributes (up to 10 or 20), and sometimes by recording complex relationships between the Request…
In our organization, we have numerous (21 actually) and fairly complex Request lifecycles, and it's often not easy for a user to remember by heart the different statuses and transition rules, or to fully understand where they are in the lifecycle and…
The web client is currently limited when it comes to searching for values in an attribute column: values are sorted alphabetically and the sorting can be either descending or ascending. This may be appropriate if there are only a few requests in the Inbox…
Web cleint: At present, it is not very intuitive to customize columns to view lists of Requests or Items. The user has to open the Preferences, open the “area to customize” - which is quite long - understand that the relevant area is the “Requests table…
Currently, the only way to correlate two attribute values when creating a request is for them to be part of a hierarchical valid set: selecting a value for attribute_1 will filter out values for attribute_2.
The proposed enhancement consists in enabling…
Currently, searching, filtering and reporting on USER attributes is rather limited: it is only possible for a given product or a given request type, whereas many users need to obtain results for several products or for different request types (or even…
Can the Dimensions CM Web Client Tools client be configured to work without having to be installed?
There are an increasing number of end-user machines these days which do not allow any software installations, meaning they cannot download or upload…
Requests are not automatically repended when new users are added.
Currently this is the behaviour of Dimensions, meaning when a new user is added with the correct roles the person is unable to work against Requests (as they are not pending) unless a…
Hi All,
https://knowledgebase.serena.com/InfoCenter/index?page=content&id=S141609
-session_timeout Default 3600 at installation Minimum 3600 (1 hour) According to the above URL of knowledge base, we realize that session_timeout value is the key…
Hello,
When I have many AP server and need to new work area, if need to new about 20 work area, I need to re-enter user ID and password 20 times.
Can add a manage account page that can save work area user ID and password?
After that when I want…
Hello Zyan,
Dimensions CM supports the integration with IntelliJ IDEA via Dimensions Git Client interface with Dimensions plug-in for IDEA. So, IDEA users work with Dimensions CM repository like they'd usually work with Git. The integration also provides…