In the context of governmental agencies, it is essential for surveys to be mandatory. However, the presence of the "Skip" button complicates this requirement. We suggest the option to hide or remove this feature in the Service Portal, allowing clients…
Whenever sync happens from jira to alm, a version history is not updating in alm. We need it for audit purposes, we got to know that it is a toll limitation. Can you please fix this issue? For more details please refer to this case number 02947680 on…
Dear All,
The PAM resource request have to input the reason ,the purpose of the resource request. After the request ,the Admin can view the reason and approval the request. But in the audit view point ,we can't view entire request list with reason from…
When doing sync's in MF Connect between ALM instances, it will automatically sync all attachments. There needs to be a way to omit certain attachment types, such as MP4 or MKV, when items sync.
We tried to sync a version picker field type from Jira to an AccuRev field which is string type via MF Connect, it doesn't work. The Jira issue type is Defect Report, Feature Request, the generic software development type. This is a road blocker for us…
It would be nice, to have the option, to configure the fields, that are shown in the history of a CI.
In our case we automatically discover server everyday - hence the "last discovered" field is updated periodically inside SMAX, making the history of…
When using the config to to export before/import after an upgrade, several components are missing: 1. Web.xml 2. Keystore(s) 3. Preferences -> Infrastructure Preferences -> Custom Settings -> idmAuthServerEndpoint
(This seems to be the behavior on both…
As well other parts of APM/BPM allows to change the logo and title of the screen, would be great if the entire application allows you to do it.
Into this case, Application health doesn't maintain the same logo nor title and is confusing for the final…
We encountered a white screen issue with our customer after the ArcMC 3.2 upgrade. We opened a case (02652826). The problem was solved after installing rng-tool. Actually, there is no mention in the admin guide that this package needs to be installed…
Currently requirements are getting synced between Jira and ALM for Jira issue types of Epic and Story-FRS using MFConnect. We want to understand whether we can sync test plan (test cases) from ALM to JIRA using MFConnect and if yes then how it can be…
I believe that GitLab will be implementing Agile feature with are the same as JIRA e.g. Issues/Epics/Board
MF Connect should be updated to enable the integration between GitLab agile solution and Octane on premises
https://about.gitlab.com/solutions…
Hi Team,
We require attachment field to be available in the Service Request Agent Interface "New" Form.
Currently it is available in the ess portal interface and in agent Interface Request "Full Form"
Can we Publish the attachment field in the Service…
CIS Benchmark has new release Windows 2022 v2.0 since April. We require MF to update the MPC content so we can update customer CIS rules in Server Automation.
Customer feel that value in the TPS column under transaction tab does not reflect the realistic data.
It would be good if it shows Average column value from Graph instead of Last value.
Hi MF Team,
I would like to inform that as a customer / tools administrator i need to have Serial Number and SNMP Version of Network Devices under Nodes (All Attributes) this becomes easy to check as to which is having issue.
This feature will ease…
Hi Team
We need to run All Opentext Applications NNM/QA iSPI/IPT iSPI/Traffic iSPI/MPLS iSPI/NA/OPTICS in non-root users, currently if we have IPT iSPI then NNM doexnot allow to run the applications in non-root as per current tools design, but one…
We have around 50 instances which run on separate ports and it would be tedious way to export each csv file for each instance from old VTS server and import manually on each port to new VTS server. If we have method or utility to import all data at once…
Hello,
I would like to submit the following topic for MFConnect product enhancement:
A user access management through ACL could be put in place to manage the User Access. This should allow a user to access only the Data sources and Connections that…
Hello,
We can sort related records only by title.
However, for service request we would prefer to sort them by ID, which in that case actually correspond to chronological order as well. However, we cannot do that currently.
In this context we…
In Jira wie have many different link types.
In other applications, there is only one type of links, and only one field that can be selected in TypeMapping:
However, when defining a mapping on the Jira-side, these linked types can only be selected…
We have big mappings with many fields.
The order in which the fields are shown is quite random, and changes over time.
Which makes it difficult to get an overview what is really mapped.
To get an overview and a constant, reliable list of mapped…