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Idea ID: 2695759

Support synchronization of Comment field in Octane

Raquel Winkler  
Status: Delivered

Would like the ability to synchronize comments between Octane and Jira Stories and Defects.


Raquel Winkler
OpenText Community Manager
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Parents

  • I see sync of Comments is not supported in 4.3 however it seems since Octane does not support Images, if the other system (at least in my case Azure DevOps) as an image in the Discussion then the sync to the Octane Comment field fails...

    It would be good if somehow it sync'd the text and either somehow noted image not supported or created an attachment automatically (I think ALM Synchronize does that).

    Either way I have a Discussion in Azure DevOps trying to sync to Octane and due to a image being part of the Azure DevOps Discussion...the sync fails on the Comment.

    com.connect.api.exceptions.BCException: Unable to execute comment creation:null
    at com.connect.octane.OctaneFacade.postComment(OctaneFacade.java:1903)
    at com.connect.octane.OctaneCommentSyncItem.update(OctaneCommentSyncItem.java:142)
    at com.connect.server.sync.wrappers.WrappedSyncItem.update(WrappedSyncItem.java:249)
    at com.connect.server.sync.SyncSet.addItem(SyncSet.java:2374)
    at com.connect.server.sync.SyncSet.addCorrespondingSourceItem(SyncSet.java:2435)
    at com.connect.server.sync.analyze.analyzers.AddAnalyzer.createSourceItem(AddAnalyzer.java:157)
    at com.connect.server.sync.analyze.analyzers.AddAnalyzer.lambda$createSourceItems$437(AddAnalyzer.java:211)
    at java.util.ArrayList.forEach(ArrayList.java:1257)
    at com.connect.server.sync.analyze.analyzers.AddAnalyzer.createSourceItems(AddAnalyzer.java:203)
    at com.connect.server.sync.analyze.analyzers.AddAnalyzer.processPossibleAdds(AddAnalyzer.java:377)
    at com.connect.server.sync.analyze.analyzers.AddAnalyzer.processAdds(AddAnalyzer.java...

Comment

  • I see sync of Comments is not supported in 4.3 however it seems since Octane does not support Images, if the other system (at least in my case Azure DevOps) as an image in the Discussion then the sync to the Octane Comment field fails...

    It would be good if somehow it sync'd the text and either somehow noted image not supported or created an attachment automatically (I think ALM Synchronize does that).

    Either way I have a Discussion in Azure DevOps trying to sync to Octane and due to a image being part of the Azure DevOps Discussion...the sync fails on the Comment.

    com.connect.api.exceptions.BCException: Unable to execute comment creation:null
    at com.connect.octane.OctaneFacade.postComment(OctaneFacade.java:1903)
    at com.connect.octane.OctaneCommentSyncItem.update(OctaneCommentSyncItem.java:142)
    at com.connect.server.sync.wrappers.WrappedSyncItem.update(WrappedSyncItem.java:249)
    at com.connect.server.sync.SyncSet.addItem(SyncSet.java:2374)
    at com.connect.server.sync.SyncSet.addCorrespondingSourceItem(SyncSet.java:2435)
    at com.connect.server.sync.analyze.analyzers.AddAnalyzer.createSourceItem(AddAnalyzer.java:157)
    at com.connect.server.sync.analyze.analyzers.AddAnalyzer.lambda$createSourceItems$437(AddAnalyzer.java:211)
    at java.util.ArrayList.forEach(ArrayList.java:1257)
    at com.connect.server.sync.analyze.analyzers.AddAnalyzer.createSourceItems(AddAnalyzer.java:203)
    at com.connect.server.sync.analyze.analyzers.AddAnalyzer.processPossibleAdds(AddAnalyzer.java:377)
    at com.connect.server.sync.analyze.analyzers.AddAnalyzer.processAdds(AddAnalyzer.java...

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