• is it possible to connect multiple Jira instances to the same microfocu ALM OCtane server?

    I'd like to know if it is possible to connect and synchronize multiple Jira instances to the same microfocus ALM OCtane server. Thank you.
  • Jira Description field including images

    Hello community, Does someone know if it's possible to sync Jira Description field with ALM Description field when in the source field an image is included. Usually when a Jira user attach an image in the Description field of an issue, automatically…
  • Has anybody sucessfully exported Jira Data Connection and reimported it in MF Connect 23.4?

    Hi Guys, I'm running Connect 4.4.3 with some developer patches to synchronize Jira stories, bugs and epics to ALM. Works fine beside there is no defaut user feature. That's why I parallel installed a MF Connect V23.4. I tried to export my Data Sources…
  • Defect Link in Requirements not being sent from ALM QC to JIRA

    Hi Everyone, We are trying to sync ALM Qc with Jira where i have tried syncing Story with Requirements. Everything is working fine except one field. i.e. rel.outwards.causes(jira)(target) -- connected-to-defect Defect(ALM)(source). When I link a…
  • How to prevent Defect duplication in MF ALM on type change in Jira?

    We have a connection that synchronizes Bugs and CRs from Jira to Defects in MF ALM. As Bugs and CRs are different types in Jira and MF Connect only allows to define a TypeMapping towards one type, we have one connection with two (identical) type-mappings…
  • How to make Jira Resolution available in MF Connect

    In Jira the Field "Resolution" is mandatory and has to be set when an Issue is resolved/closed. Before resolving/closing an issue, the field must be empty and not shown on any screen. We want to transfer the content of the field Resolution using…
  • CONFIGURATE PROXY IN MF CONNECT 4.4.3

    I have to configure the proxy on my Connect server, however, I am not finding the configuration file. Follow the documentation: admhelp.microfocus.com/.../proxy-setup.htm Can anyone help with the case?
  • Porting Sprint from Jira to Release-Cycle in ALM/QC

    Hi, We're trying to map Sprint from Jira to Release Cycle in ALM/QC. How do we specify the release that the Release-Cycle is associated with? if we try in calculated value to set the value of parent-id to a default value (for example parent-id to 1056…
  • Synchronisation MF ALM <-> Jira: How to prevent source specific mapping

    We have Defects in MF ALM that should be synchronized to Jira as Observations. After the initial creation, all changes should be done in the Observation in Jira and updated back in MF ALM, so the synchronization has to be bi-directional. However…
  • How to sync Jira stories/bugs to Octane if Jira item has previous sprint history

    We are able to sync all types of Jira tickets to Octane including sprint and release detils. However the sprint is not set in Octane properly if a Jira ticket has a sprint history. Sprint history means that a ticket was in sprint A and was moved to…
  • How to synchronize parent-child relations from MF ALM to Jira

    In MF ALM a Testcase consists out of several Design Steps. In Jira we have defined a Type "Testcase" and a new kind of sub-issuetype "Designstep". Now we want to synchroinze the Testcases and Designsteps from MF ALM to Jira. Synchronizing the Testcases…
  • Compatibility with Jira 8.20.9

    Hello everyone! To synchronize our Jira instance with ALM QC v15.01 we were using ALM Synchronizer up until last week. However, last week, we had to upgrade in urgency our Jira Server from 8.20.6 to 8.20.9 and ALM Sync broke and is unable to synchronize…
  • Synchronization of Defects from MF ALM to Jira - Half of them can not be synchronized due to missing DefaultWysiwygConverter - How to find the root cause?

    Good Morning, I tried to synchronize Defects from MF ALM into issues in Jira. My synchronization succeeds for half of the defects (corresponding issues in Jira are created and updated) and fails for the other half. For the failing half I got a lot…
  • MF Connect - Updating comments in JIRA does not update comment in ALM

    Hi experts, We are using MF Connect to sync JIRA and ALM. When an existing comment is updated in JIRA, the updated comment does not go in to ALM. However, when a new comment is created from JIRA, it gets synced to ALM w/o issues. Updating an existing…
  • Jira Reject and Closure reason fields not showing

    In Jira, when issue status goes to Rejected or Closed, a pop up box containing mandatory reject / closure reason fields appears. I do not see these fields in Connect - how do I make these appear as this prevents us from closing / rejecting defects from…
  • MF Connect 4.3.0-HF1 does not detect Jira 4.3.5 or 4.3.1 Connectors

    Hi We are using this MFCC versión We are trying to update the jira connector and for that work we have uploaded this files to this folder: C:\Program Files\Micro Focus\Connect\AppData\connectors\mfcConnectorJira also, we have move the file thesaurus.properties…