Problem with synchronization between two Octane workspaces

We would like to synchronize requests between two workspaces in Octane.
WS1(Target) -> WS2(Master)
In both workspaces same folders and documents created, that means synchronization should be done by name of the documents. All fields are also the same and included in mapping. Synchronization should only go in one direction from WS1 to WS2.
I have defined the following Calculated Value Master:

if I make changes to WS1, they are not transferred to WS2. No error is displayed in MFConnect and there is nothing in the logs either. But synchronization does not work. Where do I have errors in the criteria definition.  Or does anyone have an idea how I can synchronize two workspaces. 

  • Verified Answer

    0  

    At the very least, you have a type mismatch issue with this Calc Value - name is a string while the FindXXX functions return an item reference. Please see the Connect online help.
    Also, as is now, I don't see what this is supposed to accomplish as a Calc Value versus a normal field mapping of "name" to "name" in the two work spaces.

    You might want to consider reading through some of the basic sample scenarios (even if they are not for Octane->Octane but instead with Jira or ADO), to improve your general understanding of Connect.

    Connect does not sync "by name" but by individual item, using unique IDs and an internal database of cross-references based on these unique IDs to track associated items between two endpoints.
    Connect does create these xrefs whenever it creates items "on the other side".
    If you already have related items on both sides before you use Connect, then you need to create a list of xrefs for these and import them into Connect - to "teach" Connect about which items already exist on both sides that are related.

    For more detailed assistance, please consider creating a support case (create Octane case and add "Connect" as prefix in title and/or clearly mention "MF Connect" in case description.

    Please always state the version of Connect you are using when asking for assistance.