Hello Team,

We have an integration between ALM SaaS and ADO using the MF Connect on SaaS, synchronizing Defects - Bugs.

ALM SaaS - 17.0.1 (build 94)

Micro Focus Connect Core 4.4.3 (SaaS)

ADO -Version Dev19.M230.1 (AzureDevOps_M230_20231130.5)

Synchronization was working fine, but at some point we started to see following errors in  MFConnect:

--SNIP--

VS403664: Unable to update the comment xxxxxx, you must be a creator of the comment to update

--SNIP--

Account used to connect to the ADO has create/update permission - do we miss some extra permission?

Note: We have created a case with the SaaS team, but it will take a while until it is moved to the OpentText support, thus reaching out here as well.

Any hints are warmly welcomed.

Thank you in advance!

BR,

Deayan