Verified Answers


If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it!  Learn more

  • State Not Answered
  • Replies replies
    3
  • Subscribers subscribers
    6
  • Views views
    615
  • Users 0 members are here
  • Locked Locked
Related
Options
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Jira ALM/QC Synchronization delay

Tejasree Padmavathi p

Hi,

I've made a configuration to synchronize ALM/QC and Jira using MFConnect.

Started connection on MF Connect with a sync frequency of 2 minutes.

1. Created defect in ALM/QC, which Appeared as Bug in Jira ( as Expected).

2. Changed the status from open to in development in Jira (status changed in QC as expected).

But now, when I change the status from in development to in test in Jira, instead of updating the status on QC, the Bug status on Jira reverted back to In Development. 

though the status field is set to sync bidirectionally.

Kindly help with the issue.

Thanks,

Tejasree

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.