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Full Synchronization between ALM/QC and Jira

Hi Team,

 

We are trying to sync bug issue type in Jira with defect type in ALM/QC as POC. We were able to map the fields accordingly, But the MF connect setup is not performing the full sync, I mean existing bugs/defects are not getting synced, only newly created bugs and defects are getting synchronized.

 

Kindly help here.

Thanks & Regards,

Tejasree