Connect Discussions

Home

Verified Answers

If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it!  Learn more

State Not Answered
Replies replies
6
Subscribers subscribers
6
Views views
1570
Users 0 members are here
Locked Locked

Related

Options

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How to unlock Administrator account when locked ?

Savit over 3 years ago

Dear All,

My admin account is locked, How do I unlock the administrator account ?

User Name: Administrator

Security Role - Site

Top Replies

Vladislav Botur over 1 year ago in reply to Anil Peres-da-Silva +1

In the mentioned bat file was a issue in finding a path "%JRE_PATH%\java.exe" -jar "%UTILITIES_PATH%\mfcMaintenance.jar" -resetuser "%CONNECT_USER%" -d "%DATA_PATH%" I replaced path directly "D:…

Parents

0 Anil Peres-da-Silva over 3 years ago

in the connect/utilities folder, there is a .bat script called mfcResetPassword.bat.

right mouse click, run as (O.S.) administrator.

the Administrator Connect password changes to 'changeme'
Cancel
Vote Up 0 Vote Down

Cancel
0 Vladislav Botur over 1 year ago in reply to Anil Peres-da-Silva

I have run this script, but account Administrator was still locked, so I am forced to reinstall connect
Cancel
Vote Up 0 Vote Down

Cancel
0 Vladislav Botur over 1 year ago in reply to Vladislav Botur

After reinstallation Administration account is still locked !!!!!
Cancel
Vote Up 0 Vote Down

Cancel
0 Anil Peres-da-Silva over 1 year ago in reply to Vladislav Botur

i recommend opening a support case and gettig help resolving this
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 Anil Peres-da-Silva over 1 year ago in reply to Vladislav Botur

i recommend opening a support case and gettig help resolving this
Cancel
Vote Up 0 Vote Down

Cancel

Children

0 Vladislav Botur over 1 year ago in reply to Anil Peres-da-Silva

In the mentioned bat file was a issue in finding a path

"%JRE_PATH%\java.exe" -jar "%UTILITIES_PATH%\mfcMaintenance.jar" -resetuser "%CONNECT_USER%" -d "%DATA_PATH%"

I replaced path directly

"D:\Program Files\Micro Focus\Connect\jre\bin\java.exe" -jar "D:\Program Files\Micro Focus\Connect\Utilities\mfcMaintenance.jar" -resetuser "Administrator" -d "D:\Program Files\Micro Focus\Connect\AppData\data"

So, now I have reset the password ;) ;) ;)
Cancel
Vote Up +1 Vote Down

Cancel

Resources

Learning Services

Partner Programs

Privacy

Compliance

Help

Company

Privacy Policy
Terms of Use
Cookies Preferences

Accessibility
Anti-Slavery Statement

Support
Contact Us

Careers
Code of Business Conduct and Ethics

The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.