Migrated ALM Azure to On-prem

Hello,

I am running ALM Version 15.00.857. This has been migrated from Azure in the last few weeks.

I have restored the DBs and I can access the siteadmin portal.

I have having an issue with getting access into the projects and domains. The main issue seems to be SQL access. We are increasingly hitting a brick wall when we try and ping or edit the connection string on any of the projects, this being the error - "Login failed for user 'td'. Reason: Password did not match that for the login provided.". We have tried resetting passwords etc, but this is the error we always get.

In DB Servers the "ping finished successfully" message is OK on the database string.

I am at a complete loss with this, we have inherited this application and it's a best endeavors at the moment to get it up and running.

Any pointers would be great on where exactly I can start to try and get this resolved

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  • Verified Answer

    +1

    I have managed, somehow, to get this working.

    I reset all the password again, updated the project ids with the new password and then ran the "run_configuration.bat gui false" again, inputting the new td password at that stage too.

    Low and behold, I managed to get one of the projects working, so now I will just update the dbid.xml file for the other projects that I wan to get working

Reply
  • Verified Answer

    +1

    I have managed, somehow, to get this working.

    I reset all the password again, updated the project ids with the new password and then ran the "run_configuration.bat gui false" again, inputting the new td password at that stage too.

    Low and behold, I managed to get one of the projects working, so now I will just update the dbid.xml file for the other projects that I wan to get working

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